Recruitment Coordinator

Recruitment Coordinator Key job details Job number: 00065683921 Travel required: No Job category: Business Processes Location: Austin,TX-Center Lake Dr / United States Date published: Sep 23 2025 Employment type: Full-time Work model: Hybrid Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our team and your skills are needed! Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application! As a Recruitment Coordinator for the UX team, you’ll be the face of Google, responsible for finding and scheduling participants for a variety of user experience (UX) studies, primarily for Google Ads products. This role requires more than just following a script; you'll be a key partner to our UX Researchers (UXRs), managing the end-to-end logistics of each study and ensuring every participant has an outstanding experience. Your ability to adapt, build relationships, and solve problems in a fast-paced, ambiguous environment will be crucial to your success. What You'll Do Participant Coordination & Scheduling: Find, screen, and schedule diverse participants for UX studies, mitigating no-shows and coordinating all logistics, including reserving physical spaces. Stakeholder Communication: Serve as the primary point of contact for UXRs, providing timely and clear updates on recruitment progress. Project Management: Manage multiple projects and calendars simultaneously, balancing varied criteria and global time zones. Customer Service: Provide high-quality administrative and customer service to both internal stakeholders and external participants. Problem-Solving: Proactively identify and solve complex logistical challenges, handling unique requests with a resourceful and independent approach. Documentation: Track participant attendance and maintain performance metrics related to quality, productivity, attendance, and CSAT. Skills & Qualifications Minimum Qualifications 2+ years of experience with participant screening and recruiting, ideally in a research context. 1+ year of direct customer service experience, preferably in a contact center environment. Excellent communication skills with the ability to convey technical issues in simple terms and adapt your style to different audiences. Experience working with a variety of digital advertising or marketing platforms. Demonstrated ability to manage multiple priorities and work independently in a fast-paced environment. Strong organizational skills and meticulous attention to detail. Proficiency with office productivity tools like Google Workspace (Docs, Sheets, Slides) and database querying. Preferred Qualifications Experience supporting products like AdWords or Google Ads. Basic knowledge of online advertising models (e.g., Pay-per-click, Cost-per-impression). Familiarity with web-based tools and the technology industry. Experience in a client-facing role using various communication channels (email, phone, chat, video). A quick learner with an analytical mindset, capable of absorbing new information and recommending process improvements. Education Bachelor's degree in Communications, Marketing, Computer Science, Human-Computer Interaction, Experimental Psychology, or a related field emphasizing human behavior. Salary and Other Compensation: The hourly rate for this position is $42,000-$45,000 annually, dependent on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Salary : $42,000 - $45,000