Bank Regulatory Compliance Manager

Description

Job Summary

The Bank Regulatory Compliance Manager works in partnership and reports to the Chief Compliance Officer and is responsible for overseeing the company’s adherence to all relevant regulatory requirements, industry standards, and internal policies.  

This role supports the Bank in identifying, minimizing, and mitigating compliance risk and performs a broad range of regulatory compliance activities under the direction of the Chief Compliance Officer.  This position will require regular interaction with associates and senior management across all areas of the Bank.

Requirements

Key Responsibilities and Duties

Leadership and Management Skills:

• Lead and manage the compliance function, ensuring initiatives are executed effectively and aligned with regulatory expectations. 
• Coach and develop team members, fostering a culture of accountability and continuous improvement. 
• Manage priorities, delegate work, and resolve escalated issues within the compliance function and across departments.

Regulatory Compliance Oversight:

• Monitor, interpret, and communicate changes in applicable laws, regulations, and enforcement actions. 
• Maintain and update compliance risk assessments; identify risks and recommend mitigation strategies. 
• Ensure policies and procedures align with current regulatory requirements and internal practices. 
• Provide compliance guidance to business units and senior leadership; support resolution of regulatory issues. 
• Support the timely and effective resolution of issues and implementation of recommendations identified through first, second and third lines of defense and external regulatory examinations, monitoring and testing.

Cross Departmental Collaboration:

• Review and approve marketing materials, advertisements, and promotional content for compliance with applicable regulations (e.g., Regulation Z, Regulation DD, UDAAP).
• Partner with business lines, operations, risk, and audit to ensure enterprise-wide regulatory compliance.
• Advise business units on regulatory matters related to new products, services, and business processes.  Assist in the design, review, and execution of launching or updating products and services.
• Maintain NMLS Registry, including MLO registrations, as applicable. 

Reporting & Filings:

• Provide material and create slides for board reporting on a monthly basis.
• Perform periodic monitoring and reporting of deposit and loan compliance activities, including HMDA and residential (as applicable). 
• Support timely and accurate filing of regulatory reports (e.g., HMDA LAR, CRA LAR.
• Monitor and assist in addressing customer complaints and review for impacts of related regulatory compliance, including fair lending, ensuring that issues are resolved timely in accordance with applicable regulations.

Monitoring, Testing, and Examinations:

• Lead periodic monitoring and testing activities to assess adherence to regulatory compliance requirements, identifying gaps and providing recommendations for improvements.
• Track key compliance metrics, prepare reports, and obtain corrective action plans with management and validate implementation.
• Conduct root cause analysis, distinguishing between various levels of compliance risk.  Identify and assist management in resolving compliance and control issues.
• Prepare for and participate in internal audits and regulatory examinations

Training and Compliance Culture:

• Develop, deliver, and track training programs (online and ancillary) to promote regulatory awareness across the organization.
• Support onboarding and ongoing training initiatives for all associates.
• Complete all required training as assigned and participate in external training events.

Additional Duties: Perform other tasks, responsibilities or duties, as directed by management.

Qualifications and Skills

Education & Experience: 

• Advanced degree (Bachelor's or Master's) preferred; High School diploma or GED is required. 
• Minimum 5 years of progressive experience in bank compliance, regulatory affairs, risk management, internal audit, or bank examination.  Experience in banking operations, auditing financial institutions, or a combination of relevant coursework and professional experience.
• Demonstrated experience interpreting and applying banking regulations within a financial institution or regulatory environment.
• Prior experience interacting with regulatory agencies (e.g., FDIC, OCC, FRB, CFPB, state regulators)

Leadership & Management 

• Demonstrated ability to lead, coach, and develop team members in a compliance, audit, or risk environment. 
• Experience managing multiple priorities, delegating work, and ensuring team deliverables meet regulatory and organizational standards.
• Ability to influence stakeholders and provide guidance to business units on regulatory requirements and risk mitigation.

Knowledge & Expertise:  

• Strong working knowledge and practical application of Compliance Regulations:
• Lending: ECOA, FCRA, HMDA, RESPA, REG Z, CRA, Fair Lending, Flood, UDAAP, SCRA
• Deposit: Reg D, E, CC, DD, TISA, EFTA, UDAAP
• Financial Crimes: BSA/AML, CIP, OFAC
• Proficient in real estate loan underwriting, including investor guidelines and appraisal review, with a thorough understanding of real estate loan documents and disclosures.

Technical Proficiency: 

• Proficient in Microsoft Office Suite. 
• Experience with systems such as: Encompass, Laser Pro, Kadince, RiskExec, CRA Wiz or similar platforms is preferred.

Organizational, Analytical, & Investigative Skills: 

• Strong analytical, investigative, and problem-solving skills with a high attention to detail. 
• Excellent organizational and communication skills, with the ability to present findings clearly to leadership. 
• Self-motivated, ability to work independently, manage competing priorities, and meet deadlines.

Additional Competencies:

• Desired understanding in the administration of a real estate quality control program and managing a QC vendor relationship. Knowledge of Fannie Mae and Freddie Mac guidelines, as well as FHA requirements.
• Professional certifications such as CRCM (or equivalent) preferred.
• Ability to adapt to evolving regulatory requirements and lead organizational change.
• Occasional travel may be required for training, audits, or regulatory meetings.