What are the responsibilities and job description for the Call Center Representative - Auto Insurance position at Coforge Limited?
We at Coforge have an urgent requirement for Call center agents with Auto insurance experience in Augusta, GA. this is an onsite role.
- Accurately performs insurance verifications by taking inbound calls from or performing outbound calls to Insurance Agents/Regional Offices, and or researches approved Websites to verify insurance information as needed for each specific situation.
- Work the inbound/outbound call queue by taking/making inbound/outbound calls or web verifications
- Accurately composes written information for contracts histories.
- Accurately verify, key, and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
- Process insurance information received from agents, lenders, and borrowers on the tracking system
- Review insurance policies for compliance with lender requirements
- Meets set goals for productivity.
- Meets assigned workload expectations
- Other duties as assigned
Job Type: Full-time
Pay: Up to $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Augusta, GA 30907 (Required)
Work Location: In person
Salary : $17
