What are the responsibilities and job description for the Depot Management position at Codeforce 360?
About Us:
CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies.
About the Job- We are looking for an experienced Depot Management to join one of our enterprise client engagements. The ideal candidate should have strong expertise in Depot Management / Configuration Center Operations, Microsoft 365 / O365, ServiceNow, OEM Warranty Coordination along with experience working in fast-paced enterprise environments.
Job Description:
Travel required at least 1-2 times per month or as business determines to deploy laptops - Expenses included
Key Responsibilities
- Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
- Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
- Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
- Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
- Maintain and update asset movement, device status, and lifecycle records in ServiceNow.
- Conduct monthly inventory audits and reconcile physical assets with system records.
- Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.
- Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.
- Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.
- Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.
- Communicate clearly with customers and internal stakeholders through written and verbal updates.
- Follow standard operating procedures, security guidelines, and asset management policies.
Required Skills & Experience
- Hands-on experience in Depot Management / Configuration Center operations.
- Strong knowledge of End-User Device Lifecycle Management, including laptops, desktops, AV devices, and smart devices.
- Working experience with the Microsoft ecosystem and device management tools, including:
- O365 / Microsoft 365.
- Intune / Endpoint Management.
- SCCM / Configuration Management.
- Asset Management tools.
- Practical working knowledge of ServiceNow for incident, asset, and task updates.
- Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
- Good understanding of shipping, receiving, and inventory control processes.
Behavioral & Professional Competencies
- Strong written and verbal communication skills.
- Customer-focused mindset with the ability to work directly with end users and stakeholders.
- Ability to prioritize work effectively in a fast-paced, project-driven environment.
- High ownership, attention to detail, and accountability.
- Willingness to work from the office and support hands-on operational activities.
- Positive attitude with readiness to learn and adapt.
Top 3 Skills
- Hands-on experience in Depot Management / Configuration Center operations.
- Strong knowledge of End-User Device Lifecycle Management, including laptops, desktops, AV devices, and smart devices.
- Working experience with the Microsoft ecosystem and device management tools.
How To Apply
Job ID: JPC - 239595
Contact:
Name: Rohith Boorugula
Email:
Phone:
CodeForce 360 proudly provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
Salary : $19 - $21