Inventory Control Supervisor

Job Summary

We are seeking an experienced and analytical Inventory Control Supervisor to oversee inventory integrity at our Joliet logistics facility. You will lead a small team up to 10 people, establish daily audit schedules, and reconcile inventory across systems to ensure 99% accuracy. The ideal candidate possesses deep data literacy, blending hands-on warehouse leadership with backend systems reconciliation to discover the root causes of inventory stock variances. This position will follow a phased onboarding and training plan. Training and initial operations will take place at our Glendale Heights facility, with a planned transition to our brand-new warehouse in Joliet as operations are relocated. Upon completion of the transition, this role will be based in Joliet on a permanent basis.

Core Responsibilities

• Lead Operations: Plan and schedule daily, weekly, and monthly cycle counts using ABC inventory classification models. Plan, organize, and lead annual physical inventory counts.
• System Management: Maintain inventory accuracy data across both the facility's Warehouse Management System (WMS) and ERP platform to ensure seamless cross-system alignment.
• Investigate Variances: Perform detailed root-cause analysis on system-versus-physical inventory discrepancies, trace transactional histories within Business Central, and process formal inventory adjustments.
• Data Tracking: Export data blocks from WMS and ERP networks into Excel to analyze historical trends, shrinkage patterns, and location errors over time. Establish Key Performance Indicators to monitor inventory moves and accuracies in receiving, put away, picking and all inventory moves.
• Supervise & Train: Manage, train, and evaluate 1 or more clerks who will assist in reconciling and reporting.
• Cross-departmental Collaboration: Partner closely with Receiving, Shipping, Production, 2nd Shift Management and Finance teams to minimize stockouts, material scraps, and order fulfillment errors.
• 3PL and Ecommerce Supply Chain: You will monitor outside warehouse inventories to minimize stockouts, material scraps, and order fulfillment errors as well as oversee the maintenance of the Inventory and Order Management System which is responsible for the integration between the ERP and 3PL software.
• Reporting: Generate and present weekly inventory accuracy metrics, operational updates, and physical audit findings to facility leadership.

Requirements & Qualifications

• Experience: 2–4 years of hands-on experience in inventory control, warehousing, and logistics operations, with at least 1 year in a leadership or supervisory capacity. Also, a thorough understanding of the downstream effects to customers and sourcing when inventory is incorrect or being adjusted.
• ERP and Inventory Expertise: Direct, proficient experience navigating inventory ledger entries, item journals, and physical inventory journals. Experience in Microsoft Dynamics 365 Business Central, ecommerce portals or in Pipe17 OMS is a plus.
• Excel Mastery: Advanced Microsoft Excel skills are mandatory. Must be comfortable managing large datasets from multiple systems, building pivot tables, and utilizing data matching formulas like VLOOKUP or XLOOKUP.
• Analytical Skills: Excellent mathematical proficiency and strong data literacy to resolve complex transaction histories and track variances from different data sets with a keen sense of how to determine the root cause of inventory or transaction-related issues.
• Experience with Automation is a plus.
• Physical Demands: Ability to stand, walk, and navigate a warehouse floor for extended periods, and comfortably lift up to 40 lbs.
• Education: High School Diploma or equivalent required; an Associate or Bachelor's degree in Supply Chain Management or Logistics is a distinct plus.

We are a leader in both the retail and wholesale channels of the HVAC, plumbing, electrical and automotive industries. We own and operate a 19-acre manufacturing complex in China and a new manufacturing facility in Vietnam. We support our sourcing and manufacturing activities with multiple offices in the U.S.