Permit Technician (Code Enforcement Focus) - Community Development (0526)

Nature of Work

Under general supervision performs work of moderate difficulty in the review and acceptance of residential and commercial project applications and submittals including building, engineering, septic, right-of-way encroachment and grading to ensure completeness; and performs related duties as assigned.

This position supports the Coconino County Code Enforcement program by serving in a critical administrative role, including acting as the hearing clerk for enforcement cases and ensuring accurate coordination, documentation, and processing of case materials. The role also provides primary support for the County’s Short-Term Rental program through intake, review, and processing of permit applications, while assisting with broader permitting, customer service, and interdepartmental coordination duties.

Typical Duties

(Illustrative Only)

• Provides initial review of applications, enters permits in County's permit tracking system
• Using software creates application deficiency lists and provides guidance for submission of complete applications
• Researches contractor licensing, zoning, permit history, etc.
• Reviews residential and commercial permit applications for completeness
• Reviews plans for over the counter type permits for conformance to ordinances and related codes
• Coordinates remaining review timeframes with reviewing entities
• Issues permits for which plan review has been completed
• Runs reports from the permit tracking system on a daily or weekly basis
• Receives permit fees and/or deposits
• Scans plan submittals for electronic plan review and long term storage
• May issue special event permits
• Performs related duties as assigned
  
  

Essential functions include but are not limited to: standing for intake of permits at counter; walking; working with and around others including co-workers, customers and supervisor; dealing with interruptions; repetitive motions (hand/wrist) for computer work; vision acuity (near and far) for computer work; hearing and speech for ordinary communication on telephone and with customers; and touch (finger dexterity) computers, telephones and intake of plans.

Minimum Qualifications

Three years' experience in performing clerical or administrative work within subject area; OR, Associate's degree and two years' experience in performing clerical or administrative work within subject area; OR, Bachelor's degree and one year experience in performing clerical or administrative work within the subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Preferences

• IRC or ICC Certification
• Knowledge of County codes, ordinances, and regulations
• Architectural/design/construction, code enforcement, or plan review experience
• Front desk or intake/triage customer service experience
  
  

The ideal candidate has a strong customer service background, with preferred experience working at a front counter assisting customers face-to-face as well as over the phone. The ideal candidate is detail-oriented; they must be able to track and manage their own tasks, as well as all the minor data points and communications for getting permits to the finish line. They must be comfortable using Microsoft Windows, the Microsoft Office Suite including Word, Excel, and Outlook, as well as be "systems minded" and willing to master the permitting software which tracks applications and general requests from customers. The ideal candidate can remain calm and deescalate emotionally-heightened situations, work well with a team, be a consistent and thoughtful communicator, as well as be willing to share ideas regarding process improvement and problem-solving.

Knowledge, Skills And Abilities

Considerable knowledge of:

• Computer software programs
• Relevant federal, State, and County codes, laws and regulations
• Architectural and engineering plans
  
  

Skill In

• Interpreting applicable codes, requirements and ordinances
• Detecting violations
• Recommending appropriate measures to achieve compliance
  
  

Ability To

• Recognize complete submissions and determine if county specifications are met
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with applicants, architects, designers, engineers, builders, homeowners and the general public
• Follow written and verbal instructions
• Communicate with a wide range of applicants, including contractors, owners, developers, and architects, about the process and requirements for the submission of applications for building and other permits
• Communicate effectively verbally and in writing
  
  

Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits

package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass
  
  

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability