Inside Sales Representative

Cochrane Supply & Engineering is an award-winning, internationally recognized smart building controls distributor as a source of Building Automation Systems and IIoT products. Representing more than 100 of the industry’s top manufacturers, Cochrane Supply’s huge selection of products blend innovation and solutions for customized facility management and improved building efficiency when it comes to HVAC, security, energy, lighting, gas-detection and more!

Cochrane Supply continues to grow as we seek an Inside Sales Representative at our headquarters in Madison Heights.

Essential Duties and Responsibilities:

The Inside Sales Rep is primarily responsible for processing orders by incoming calls and emails. This position provides a service of orders and technical needs for customers. Other duties include, but not limited to:

• Keeping track of all orders, lead times & order problems
• Sales support to Area Market Leaders
• Gathering & organizing technical data
• Developing relationships with individual purchasers
• Communicating sales leads to Area Market Leader
• Promoting products and services to customers
• Unpack and check all incoming shipments to the branch
• Review packing slips for received material
• Receiving material in accounting & inventory system (Prophet 21)
• Ship materials via UPS, FedEx, freight, or any shipping method required
• Direct and stage material in the branch for customer orders
• Perform cycle counts at regular intervals as directed by the Branch Manager and Purchasing Manager
• Keep BIN locations up to date in Prophet 21
• Keep warehouse clean and orderly including breaking down boxes, scheduling recycling & trash pickups
• Other duties as assigned.

Work Environment & Schedule:

This is a full-time position, working a minimum of 40 hours per week, Monday through Friday in an office and warehouse environment. Work times vary 7:00a - 5:00p at Cochrane's headquarters in Madison Heights.

Required Qualifications:

• High School Diploma (Associates or Bachelor's degree preferred)
• Proficient with Windows platforms and Microsoft Office 365.
• Ability to safely lift and carry items weighing 50 pounds or more on an as needed basis.
• Understanding of warehouse operations including shipping and receiving.
• Industry experience in HVAC / Temperature Controls or Building Automation Systems (preferred).
• HVAC Tech Certificate or other recognition award in related industry (preferred).

Competencies & Skills:

• Ability to quickly learn and retain new concepts.
• Excellent time and project management skills with strong attention to detail.
• Excellent communication skills, both verbal and written.
• Proven ability to be a self-starter with ability to initiate action and follow an effort through to completion.
• Team player and collaborative.

Compensation & Benefits:

This is an hourly paid position, paid bi-weekly, ranging between $18.00 - $24.00 per year. Starting hourly wage is negotiable and based on qualifications experience.

Cochrane Supply offers competitive benefits packages including health (BCBSM/BCN), dental (Aetna), vision (VSPV), short- and long-term disability, life insurance, eligible for 401k matching after 90 days, tuition reimbursement, profit sharing, and PTO including 10 holidays.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer Support or Inside Sales: 2 years (Preferred)
• HVAC / Temperature Controls or Building Automation Systems: 1 year (Preferred)

License/Certification:

• HVAC Tech or other related certification (Preferred)

Ability to Commute:

• Madison Heights, MI 48071 (Required)

Work Location: In person

Salary : $18 - $24