Director, Community Impact

The Stakeholder and Social Impact Management team at Coca-Cola North America Operating Unit is responsible for community engagement, philanthropy, community and cause marketing, employee volunteerism, disaster relief, and other key functions that bring to life Coca-Cola’s purpose to refresh the world and make a difference. The team leverages the full strength of the Coca-Cola system through its assets, expertise and networks to create shared value for communities and partners. This approach is grounded in deep, collaborative relationships that align partner needs with Coca-Cola’s social impact priorities, while also empowering employees through meaningful volunteer opportunities.

Focus, Scope, & Impact

• Lead the day-to-day management and evolution of a system-wide volunteerism strategy that aligns with enterprise social impact priorities and mobilizes leaders, associates and bottling partners in high-value community initiatives.
• Establishes a long-term vision for volunteer engagement that embeds community impact into the company’s culture, values, and leadership behaviors, ensuring sustained relevance and visibility across the system.
• Drives cross-functional collaboration with HR, Functional teams and Bottling Partners to amplify volunteer opportunities, strengthen employee engagement and generate compelling proof points for enterprise storytelling.
• Partners with community partnership leads and bottling partners to identify critical community needs, co-developing volunteer initiatives that deliver measurable value to nonprofit organizations and align with Coca-Cola’s social priorities.
• Optimizes the Benevity platform as a strategic engagement tool, enabling seamless digital experiences, robust tracking of volunteer activity across the company and bottlers and actionable insights through impact reporting.
• Monitors and analyzes industry trends and volunteerism performance metrics, using data to inform strategy, benchmark impact, and continuously enhance community engagement outcomes.
• Designs and manages recognition programs that elevate volunteerism across the Coca-Cola system to celebrate purpose-driven leadership and recognize community champions.
• Innovates in-person and virtual experiences that showcase nonprofit missions and Coca-Cola’s impact, fostering deeper engagement and shared purpose across associates, bottlers and community stakeholders.

Experience

• Bachelor’s degree required; Master’s preferred
• 10 years leading program strategy and execution within complex organizations
• Proven success designing enterprise initiatives, optimizing resources, and adapting based on performance
• Strong stakeholder engagement with a record of building high-impact partnerships across sectors
• Demonstrated impact through cross-sector collaboration, strategic communications, and data-driven decisions
• Experience managing digital platforms to track engagement and communicate impact
• Business acumen with success managing multiple complex initiatives across strategic and operational priorities

Mastery of (required):

1. Strategy design & execution

2. Program & Project leadership

3. C-Suite stakeholder engagement expertise

4. Excellent written, verbal, interpersonal communication skills

5. Impact tracking & analytics

Broad expertise in (good to have):

1. Volunteerism and human services experience

2. Storytelling skills

3. Employee engagement experience

4. Customer management experience

5. Agile project management experience

What We Can Do For You

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.