What are the responsibilities and job description for the CCH EQS Planner Scheduling position at Coca-Cola Bottling Co. Consolidated?
Requisition ID: 250838
Locations: Charlotte
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The TCOS EQS Planner Schedulingis responsible for coordinating, planning, and scheduling all work associated with the installation, movement, and removal of equipment. This position acts as a key contact to customers to assure quality work and service is attained by working cross-functionally to achieve successful completion of work.
- Develops plans to manage all scheduled service work requests to achieve maximum productivity and customer satisfaction
- Schedules the reset team to locate equipment and schedule resources using Sharepoint
- Communicates with customers, equipment services team members, and other cross-functional partners to ensure alignment on the timing of scheduled work
- Reviews inventory levels to assure equipment is on hand when needed
- Follows up with Corporate Equipment Manager on necessary items as required
- Performs limited warehouse and administrative duties and other duties as assigned on an as-needed basis
- Organizational, prioritization, and decision-making skills
- Time management abilities
- Proficient computer skills
- Intermediate level with Microsoft Office Suite
- Customer Service experience
- Customer relations and phone etiquette experience (in a call center environment preferred)
- Work independently and within a team environment(with minimal supervision)
- Self-motivated
- Collaboration with others to accomplish tasks
- Sales lead generation experience (preferred)
- General office environment within a warehouse setting
- Occasional lifting, walking, bending
- Considerable time spent sitting in front of a computer and on the telephone
- High school diploma or GED
- Knowledge acquired through up to 12 months of work experience
N/A
Office environment
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.