Application Integration Analyst

Job Description:

CobbleStone Software’s iPaaS Team is integral to configuring integrations for our clients to provide a seamless flow between Contract Insight and third-party applications. As an Application Integration Analyst you will play a critical role in developing, configuring, and maintaining integrations across various 3rd party applications.

Key Responsibilities:

· Develop and configure integration workflows between our software and 3rd party applications, ensuring data accuracy, reliability, and security.

· Monitor and troubleshoot existing system integrations, identifying and resolving issues in a timely manner.

· Collaborate with stakeholders to understand their business processes, documenting decisions and supporting reasons for actions made at each design meeting.

· Evaluate business requirements and communicate any identified project and design risks.

· Document and maintain integration workflow charts and diagrams, studying system capabilities, and writing specifications and system configurations for integrations with third party systems.

· Liaison between the IT department and other business departments to provide technical guidance and support on integration best practices.

· Stay up to date with the latest integration platform software features, capabilities, and industry trends to continuously improve our integration solutions and existing integration recipes.

· Manage tasks according to prescribed project priorities and provide progress reports on projects.

· Maintain and assist customers with a high level of customer satisfaction.

· Maintain strong written and verbal communication skills.

· Manage time and priorities when working on multiple projects with multiple deadlines.

· Corporate

o Maintain and assist customers with a high level of customer satisfaction.

o Maintain strong written and verbal communication skills.

o Manage time and priorities when working on multiple projects with multiple deadlines.

o Understand & comply with company policies & procedures.

o Must be able to work in the United States and may require travel.

o Meet deadlines as directed by management.

o Schedule calls, meetings, tasks & planning events.

o Mentor newer staff members.

o Understand and adhere to company, team and department’s policies and procedures.

o Understand and work toward meeting the company’s mission and corporate goals, such as but not limited to: assisting or performing duties related to customer acquisition, customer satisfaction, customer retention, risk mitigation, and/or cost savings.

o Understand your job duties and metrics; perform annual training as requested by the company.

o Professionally manage duties, be on-time, detail tasks management, client feedback and suggestions.

o In-depth understanding of CobbleStone products and features as required by your specific role.

o Respond to internal and external related inquiries or requests and assist other staff members as required.

o Schedule calls, meetings, tasks, planning events, implementation, training, maintain the team’s agenda

o Work with CobbleStone team members, where necessary, to recommend solutions that support the company mission and goals.

o Take direction from management, directors, superiors, and others and provide advice in a professional manner.

o Track and report on metrics

o Professional communication and team interaction.

o When asked: assist and/or lead the mentoring of other staff.

o Understand your role’s job duties and metrics.

o Perform general office duties inclusive of answering phones, emails, meetings, and other related job duties.

o Retain strict confidentiality obligations of company policies and those if its clients; inclusive of not participating in or responding to surveys/questions or posting company/client/vendor/employee or non-public information on social media sites or other public sources.

o Maintain compliance with PTO and time-off policies, security policies, and comply with applicable laws, regulations, and client contract obligations; strive to schedule all time-off in advance and coordinate with manager and Human Resources.

o Be reliable, professional, and maintain a high level of customer satisfaction.

o Assist with meeting Companies goal of client revenue grow, client retention, profitability goals.

o May require travel, may require long period of time at a computer and other physical activities.

o Adhere to company policies and procedures.

o Assist with other duties assigned as required to achieve company’s mission.

Required Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· 2-4 years experience as an Integration Analyst or similar role.

· Strong understanding of API integrations, web services, and data exchange formats (e.g., JSON, XML).

· Excellent problem-solving skills and attention to detail.

· Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.

· Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:

· Hands-on expertise in Workato or related integration platform.

· Workato certification(s) or relevant integration platform certifications.

· Experience using other integration platforms or middleware solutions.

· Experience with cloud-based platforms (e.g., AWS, Azure) and SaaS applications (e.g., Salesforce, NetSuite).

· Experience using tools such as Postman.

· Knowledge of enterprise architecture and software development lifecycle (SDLC) methodologies.

Miscellaneous:

Must have excellent English communication skills.

Must be able to legally work in the United States, must pass background, criminal, and drug testing.

To apply for this position please utilize the one click apply or reach out via phone at 1-856-784-1139 ext. 1141

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

About CobbleStone:

Founded in 1995, CobbleStone is the leading contract lifecycle management software that is trusted by thousands of users every day. The CobbleStone software is a United States government contractor and a leader with procurement, legal, and risk management software. To learn more about what we do, visit us online at www.cobblestonesoftware.com.

Job Type: Full-time

Pay: $73,922.10 - $88,706.52 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Hybrid remote in Lindenwold, NJ 08021

Salary : $73,922 - $88,707