What are the responsibilities and job description for the Front Desk Agent position at Cobblestone Hotel & Suites - Mosinee?
Join our team at the Cobblestone Hotel and Suites of Mosinee, WI! We are looking to build a strong team-oriented staff. Our goal is to provide a high-quality experience to our guests at all points of their stay, and that begins with a friendly associate at the front desk counter and the beer lounge counter! While experience is appreciated, we are happy to train motivated individuals for this position. The duties of this position include, but may not be limited to:
Responsibilities
- Greet guests and attend to their needs
- Answer phones and make reservations
- Check guests in and out on an internet-based reservation system
- Wash, dry, and fold laundry
- Organize, stock, and take inventory of supplies
- Balance cash drawers
- Sell beer, sodas, snacks, and pizzas
- Wash dishes
- Maintain sanitation and cleanliness of public spaces
- Follow all laws and regulations for responsible alcohol service
- Follow all food safety requirements
- Ensure hotel standards are met
- Collaborate with other departments
- Report to work punctually, dressed in full uniform, and well-groomed
Skills
- Customer service
- Basic math skills
- Basic computer skills
- Organization
- Multitasking
- Critical thinking
- Problem-solving
- Written and verbal communication
- Stand for extended periods of time
Shift Times
Shifts are 8 hours long or split into two 4-hour shifts between teammates.
- 7am-3pm
- 3pm-11pm
Expected 8-24 hours per week.
Must have weekend availability.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 8 – 24 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $13 - $14