What are the responsibilities and job description for the Hotel Night Auditor position at Cobblestone Hotel and Suites?
Come Join Our Team!
Are you a night owl with a passion for customer service? Cobblestone Hotel & Suites is seeking a dedicated and friendly Night Audit Front Desk Clerk to be the face of our hotel during the overnight shift. If you are someone who thrives in a dynamic environment and enjoys helping others, we want to hear from you!
Position Type: Part-Time Fridays & Saturdays
As a Night Audit Front Desk Clerk, you will play a vital role in ensuring our guests have a pleasant stay. Your essential functions will include, but are not limited to:
- Greeting and checking in guests with a warm smile and outstanding service.
- Performing guest transactions, balancing reports, and processing reservations and credit card payments efficiently.
- Maintaining cleanliness in guest rooms and public areas as needed.
- Delivering guest requests (cribs, towels, etc.) to various rooms promptly.
- Resolving guest complaints with professionalism and care.
- Demonstrating excellent communication skills and maintaining a neat appearance behind the front desk and in the lobby area.
- Managing cash control effectively, ensuring the cash drawer is kept at a minimum.
- Operating phone switchboard and TDD equipment courteously for hearing-impaired guests.
- Conducting light maintenance tasks and restocking front desk supplies.
- Recording important information in the clerk logbook and shift reports.
- Collaborating with other departments to ensure timely room status updates and repairs.
- Monitoring and recording pool and hot tub chemical readings as required.
Qualifications:
- Must possess a friendly demeanor and a strong commitment to guest satisfaction.
- Basic math skills and proficiency in using a calculator.
- Familiarity with computer equipment and willingness to learn new software.
- Ability to handle cash responsibly and ensure accurate cash control.
- A proactive attitude and the ability to work independently during overnight hours.
- Availability to work weekends, holidays, and additional shifts as needed.
What We Offer:
- Competitive pay and flexible scheduling.
- Opportunities for advancement within the hotel.
- A supportive and friendly work environment.
- Employee discounts on stays at Cobblestone Hotels & Suites.
If you are ready to embark on a rewarding career in hospitality and join our vibrant team at Cobblestone Hotel & Suites, we encourage you to apply!
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $17