What are the responsibilities and job description for the Sales and Customer Service Team Member position at Coastline Sales Solutions?
Coastline Sales Solutions, a sales and business consulting firm based in Sacramento, is hiring a Sales and Customer Service Team Member to represent wireless services through direct, in-person outreach. As an authorized dealer, this role focuses on face-to-face sales, customer service, and community engagement that drives success together with well-known brands in the telecommunications industry.
As a Sales and Customer Service Team Member, you’ll meet with customers, understand their wireless needs, explain available products and services, and guide them through device upgrades, account activations, and service enrollment while delivering a professional customer experience. Join our team and gain hands-on experience while helping customers find wireless solutions that work for their everyday needs.
Daily Responsibilities of the Sales and Customer Service Team Member
- Conduct in-person sales outreach to introduce wireless services, smartphones, devices, plans, and current promotions.
- Inform potential customers about mobile plans, smartphones, wireless features, and available service options.
- Identify sales opportunities by understanding each household’s connectivity needs, preferences, and budget.
- Help customers through account setup, activations, upgrades, and device transitions.
- Answer customer queries regarding billing, service features, devices, and wireless plan options.
- Keep accurate records of sales activity, customer interactions, and installation-related information.
- Expand brand visibility by building customer relationships within the community to encourage referrals and repeat business.
- Consistently work toward individual and team sales goals and performance targets.
- Attend trainings to keep up with the latest sales strategies and product knowledge.
Skills and Qualifications of the Sales and Customer Service Team Member
- High school diploma or GED preferred.
- Previous experience in sales, customer service, retail, hospitality, or telecommunications is a plus.
- Strong verbal communication, interpersonal, and customer service skills.
- Willingness to learn sales techniques, product knowledge, and customer engagement strategies.
We offer weekly commission pay, comprehensive training, and hands-on experience in sales and customer service. Sales and Customer Service Team Members have opportunities to develop valuable communication, customer engagement, and sales skills while working in a supportive, team-oriented environment focused on performance and professional growth. As you gain experience and demonstrate strong results, there are opportunities for career advancement into sales leadership and management roles.
Apply today for the Sales and Customer Service Team Member role!
Pay: $4,000.00 - $5,500.00 per month
Work Location: In person
Salary : $4,000 - $5,500