What are the responsibilities and job description for the Customer Enrollment Representative position at Coastline Sales Solutions?
Coastline Sales Solutions is a fast-growing authorized local sales company for AT&T, helping customers connect with industry-leading wireless, internet, fiber, entertainment, and telecommunications solutions. We are currently hiring motivated individuals for our Customer Enrollment Representative position. This is a full-time, in-person, entry-level opportunity focused on customer engagement, enrollment, sales, and service.
The Customer Enrollment Representative is a great opportunity to build a long-term career in customer service, sales, wireless, telecommunications, and business development. As a Customer Enrollment Representative, you’ll receive hands-on training and develop valuable skills in customer engagement, product knowledge, enrollment support, sales presentations, relationship building, and customer acquisition.
Customer Enrollment Representative Key Responsibilities
- As a Customer Enrollment Representative, you will meet with customers in person to introduce and explain AT&T products and services
- Understand customer needs and recommend suitable wireless, internet, fiber, entertainment, and device solutions
- Educate customers on AT&T plans, services, devices, upgrades, and promotions
- Assist customers with account enrollment, setup, upgrades, and product selections
- Generate new sales opportunities through direct customer interactions
- Guide customers through the enrollment and purchasing process
- Provide friendly, professional customer service throughout each interaction
- Work with leadership and teammates to achieve customer service and sales goals
- Represent Coastline Sales Solutions and AT&T with professionalism and integrity
Customer Enrollment Representative Qualifications
- Sales, retail, customer service, hospitality, or other customer-facing experience is a plus, but not required
- Strong communication and interpersonal skills
- Comfortable working in an in-person, customer-facing environment
- Friendly, outgoing, and confident when interacting with customers
- Positive attitude and strong work ethic
- Self-motivated, goal-oriented, and willing to work toward sales goals
- Competitive mindset with a willingness to learn and improve
- Ability to explain products and services clearly and professionally
Apply today to join Coastline Sales Solutions as a Customer Enrollment Representative and start building your career in customer service, sales, telecommunications, and business development!
Pay: $55,000.00 - $65,000.00 per year
Work Location: In person
Salary : $55,000 - $65,000