What are the responsibilities and job description for the Residential Operations Supervisor position at Coastal Waste & Recycling, Inc?
Coastal Waste & Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come)!
At Coastal Waste & Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture.
What’s In It For You:
- Highly Competitive Pay
- Comprehensive Health Benefits Package
- 401(k) Plan with Company Matching Program
- Various Employee-Centric Perks and Initiatives
- Opportunities for Professional Development and Growth
Your Role:
As an Operations Supervisor you will be responsible for ensuring efficient and compliant waste collection, disposal, and recycling operations. Will be responsible for allocating resources (people and equipment) to meet customer needs, reviewing and resolving customer complaints, ensuring that employees are meeting safety and compliance standards, and partnering with the District Manager to create and monitor budget and P&L results.
- Supervise and coordinate the activities of waste collection, disposal, and recycling teams
- Ensure compliance with all local, state, and federal regulations, including environmental and safety standards
- Develop and implement operational procedures to improve efficiency and service quality
- Monitor and analyze operational performance metrics, identifying areas for improvement
- Manage and train staff, providing guidance and support to ensure high performance
- Coordinate with other departments to optimize route planning and resource allocation
- Handle customer inquiries and complaints, ensuring timely and effective resolution
- Maintain detailed records of operations, including service logs, maintenance schedules, and compliance reports
- Conduct regular safety meetings and training sessions to promote a safe working environment
- Oversee the maintenance and repair of equipment and vehicles, ensuring they are in good working condition
What We’re Looking For:
- High school diploma or equivalent; bachelor’s degree in business administration, logistics, or a related field preferred
- Proven experience as an operations supervisor, preferably in the waste management or transportation industry
- Strong knowledge of waste management practices and regulations
- Excellent leadership and team management skills
- Proficiency in using operational management software and other relevant computer applications
- Strong problem-solving skills and attention to detail
- Ability to work independently and make decisions under pressure
- Excellent communication and interpersonal skills
- Ability to lift heavy objects and perform physical tasks as needed
- Preferred: Bilingual in Spanish or Creole