What are the responsibilities and job description for the Dining Room Host position at Coastal Roots Hospitality?
Montrio
414 Calle Principal
Monterey, CA 93940
Job Summary:
We are seeking a highly motivated and customer-focused individual to fill the position of Restaurant Host in our busy establishment. The successful candidate will be responsible for greeting guests, escorting them to their tables, communicating reservation special requests to servers, and ensuring that the start of their dining experience is exceptional.
Responsibilities:
- Welcome guests with a friendly and professional demeanor.
- Escort guests to their assigned tables and ensure that they are comfortable.
- Take reservations, manage the waiting list, and provide estimated wait times.
- Communicate with servers, bussers, and kitchen staff to ensure that tables are cleared and cleaned promptly.
- Maintain a clean and organized host stand and lobby area.
- Answer phone calls, respond to guest inquiries, and provide accurate information about menu items, specials, and promotions.
- Monitor the dining room to ensure that all guests are receiving timely and efficient service.
- Assist with seating large groups and special events.
- Handle guest complaints promptly, while alerting the service staff and management, in order to resolve issues in a timely and professional manner.
- Perform other duties as assigned by the management team.
Requirements:
- High school diploma or equivalent.
- Previous experience as a hostess or in a customer service-related role is preferred.
- Ability to work flexible hours - specifically evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fine-dining environment and handle multiple tasks simultaneously.
- Must be able to stand and walk for extended periods of time and lift up to 25 pounds.
- Proficient in basic computer skills.
If you are a customer-focused individual who enjoys working in an elevated dining environment, we encourage you to apply for this exciting opportunity to join our team as a Restaurant Host.
We offer competitive compensation and a supportive work environment. If you are a motivated and experienced server with a passion for hospitality and customer service, we encourage you to apply for this exciting opportunity to join our team.
Coastal Roots Hospitality (CRH) is an equal opportunity employer and prohibits discrimination and harassment of any kind. CRH is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
Job Type: Part-time
Pay: $20.00 - $40.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person
Salary : $20 - $40