What are the responsibilities and job description for the Assistant Property Manager position at Coastal Ridge Real Estate?
What You’ll Do:
As the Assistant Property Manager, you’ll be responsible for overseeing the operational and administrative responsibilities for our growing Cincinnati scattered-site multi-family portfolio, totaling nearly 1,000 units and growing. You’ll partner closely with the Property Manager, leasing, and maintenance teams to drive operational excellence, championing team goals, and deliver an exceptional resident experience. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys balancing administrative oversight with customer service.
Where You’ll Work:
You'll work in our centrally located office in East Walnut Hills, which supports our properties across Cincinnati neighborhoods including Clifton Heights, Over the Rhine, East Walnut Hills, and Newport KY.
Your Responsibilities:
Peak Property Group and its parent company, Coastal Ridge, are vertically integrated multifamily real estate operators, investors, and developers. Our approach blends data-driven insights with deep industry experience. Supported by more than 800 real estate professionals, we manage $5 billion in assets across 40 markets nationwide. Our culture is built on strong relationships and guided by honesty, integrity, and trust.
As the Assistant Property Manager, you’ll be responsible for overseeing the operational and administrative responsibilities for our growing Cincinnati scattered-site multi-family portfolio, totaling nearly 1,000 units and growing. You’ll partner closely with the Property Manager, leasing, and maintenance teams to drive operational excellence, championing team goals, and deliver an exceptional resident experience. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys balancing administrative oversight with customer service.
Where You’ll Work:
You'll work in our centrally located office in East Walnut Hills, which supports our properties across Cincinnati neighborhoods including Clifton Heights, Over the Rhine, East Walnut Hills, and Newport KY.
Your Responsibilities:
- Support portfolio-wide operations, including administrative, leasing, and maintenance functions to ensure high performance and resident satisfaction.
- Collaborate with the Property Manager, leasing, and maintenance teams while evaluating process improvement and operational efficiencies.
- Oversee accounts payables, including review and approval of vendor and utility payments.
- Manage accounts receivable, including delinquency and collection efforts to ensure rent is collected in a timely manner. Process final account statements and security deposits.
- Administer utilities including setting up new accounts, reviewing bills for accuracy, payments, and resident bill backs.
- Complete lease audits and assist with ad-hoc projects related to existing properties and new acquisitions opportunities.
- Support customer service initiatives, including resolving escalated resident and property issues in a timely and professional manner.
- A strong executor. You know how to get things done. You’re organized, methodical, and capable of managing multiple priorities in a fast pace environment, while maintaining accuracy and follow-through.
- A collaborative team player. You work effectively with others and go above and beyond to support the needs of your team.
- Detail-driven. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its professional, accurate, and done right.
- Customer-focused. You approach residents, vendors, and colleagues with professionalism, positivity, and a service-first mindset. You are energetic and enthusiastic.
- Experience in property management, real estate, management, sales, hospitality, or retail, preferred.
- Strong verbal and written communication skills.
- Comfort using technology including Microsoft products, including Excel.
- Valid driver’s license and ability to meet company insurance requirements
Peak Property Group and its parent company, Coastal Ridge, are vertically integrated multifamily real estate operators, investors, and developers. Our approach blends data-driven insights with deep industry experience. Supported by more than 800 real estate professionals, we manage $5 billion in assets across 40 markets nationwide. Our culture is built on strong relationships and guided by honesty, integrity, and trust.