Permit Specialist

About Us

Coastal Pools is one of the region's premier custom pool builders, specializing in high-end pools and outdoor living environments. We are proud to be recognized across multiple prestigious awards — including 2025 Best of Annapolis, Best of Eastern Shore, and Best of Coastal Style for both Pool Design & Build and Pool Service, as well as 2024 Best of Eastern Shore and Best of Central Maryland. Our reputation speaks for itself, and with demand for our work continuing to grow, we are building a team that can grow right along with us.

The Opportunity

We are growing and have created a brand-new dedicated Permit Specialist position to support our expanding operations. This is a great opportunity for someone who is detail-oriented, organized, and looking to build a long-term career with a stable, reputable company. You will serve as the primary point of contact for all permit-related activities and playing a key role in keeping our projects moving by managing the permitting process from start to finish.

What You'll Do

• Submit, track, and manage permit applications for pool construction projects across multiple jurisdictions
• Coordinate with municipal and county offices to ensure timely permit approvals
• Act as the primary point of contact for permit-related inquiries, responding promptly and resolving issues effectively
• Maintain accurate and organized records of permit status, approvals, inspections, expirations, and address-specific documentation
• Initiate and oversee check requests for permit fees and associated costs
• Keep Project Managers, Superintendents, and the production team informed of permit status, fee changes, and municipality-related updates
• Research permit requirements for new project locations and proactively resolves roadblocks
• Collaborate with consultants — including architects, engineers, and other specialists — to ensure timely and complete plan package submissions
• Monitor and track the building plan approval process across various municipalities
• Own and drive the full permitting lifecycle from submission through approval, maintaining accountability for accuracy, timelines, and successful project progression into construction across all active projects
• Weekly & Monthly Reporting - Provide consistent weekly and monthly reporting on permit status, timelines, and key risks to ensure visibility and alignment across teams.
• CRM / JobTread Updates - Maintain accurate, real-time updates in JobTread to ensure clear visibility of permitting status and overall project progression for all stakeholders.
• Proactively manage permit progress through consistent follow-up with jurisdictions and stakeholders to maintain momentum and prevent delays
• Drive cross-functional alignment between Sales, Engineering, and Production to ensure accurate information flow and efficient project execution through permitting
• Serve as the operational bridge between Sales and Production from contract execution through permit approval, collaborating closely with Sales Consultants, Sales Coordinator and Sales Manager to validate project feasibility, ensure accurate documentation, and maintain alignment throughout the permitting process
• Validate pool placement and site plans against property constraints and code requirements prior to submission, ensuring compliance and preventing downstream revisions or field conflicts

What We're Looking For

Play a key role in accelerating project timelines by ensuring efficient permit processing and proactive issue resolution. The ideal candidate is someone who doesn't wait to be told what to do — you see what needs to happen, take initiative, and find a way to get it done. We are looking for a self-starter who thrives in a fast-paced environment and brings the following:

Drive & Action Orientation

• You take ownership of outcomes, not just tasks, and are accountable for maintaining timelines and moving projects forward
• You take ownership of your work and follow through without needing to be prompted
• You are proactive in identifying issues before they become problems and move quickly to resolve them

Resourcefulness & Adaptability

• You find solutions even when the path isn't clear and can pivot when priorities shift
• You are comfortable navigating different jurisdictions, processes, and requirements without getting flustered
• You anticipate issues before they arise and take proactive action to prevent delays, rather than reacting after problems occur

Operational Mindset

• You are highly organized and process-driven, with the ability to manage multiple projects simultaneously while maintaining accuracy, urgency, and attention to detail.

Communication & Collaboration

• Strong written and verbal communication skills — you can interact professionally with government agencies, consultants, customers, project managers, and field staff
• A true team player who understands that your work directly impacts everyone else's ability to move forward
• You are comfortable working cross-functionally and understand how your role directly impacts project timelines and overall team performance.

Technical Skills

• Proficient in Microsoft Office Suite and comfortable learning new software platforms quickly
• Experience with permit tracking, SalesForce or JobTread (construction management software) is a strong plus
• Ability to read and interpret site plans and construction blueprints is a bonus — experience with CAD software is a significant plus

Municipal & Jurisdictional Knowledge

• Experience navigating the permitting process across multiple Maryland jurisdictions is highly preferred. Candidates who bring existing knowledge of local submission requirements, review timelines, and key contacts within municipal or county offices will have a distinct advantage in this role

Additional Requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• Prior experience in permitting, construction administration, or a related field preferred
• Strong familiarity with building codes, zoning regulations, and permit requirements preferred
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple projects and deadlines simultaneously
• Valid driver's license

What We Offer

• Competitive salary commensurate with experience
• A supportive, team-oriented work environment where your contributions are recognized
• Opportunities for growth and advancement as our company continues to expand
• Stability with a well-established, award-winning company that has deep roots in the community

This is a fully in-person position based in Grasonville, MD.