What are the responsibilities and job description for the Dental Receptionist position at Coastal Pines Dental?
Coastal Pines Dental is a family practice looking for a dedicated and enthusiastic Dental Receptionist to join our team.
We are seeking an organized, reliable, and customer-focused individual to help maintain the smooth operations of our front office and ensure a positive experience for every patient. As the first point of contact, you will play a critical role in creating a welcoming environment for patients and ensuring the efficient management of daily administrative tasks.
Key Responsibilities:
- Front Office Management: Greet patients warmly, check them in, and manage appointment schedules with accuracy.
- Patient Communication: Answer phone calls, respond to inquiries, and provide information regarding services, insurance, and appointment scheduling.
- Appointment Scheduling: Schedule, reschedule, and confirm appointments while managing the office calendar efficiently.
- Insurance Verification & Billing: Assist patients with insurance verification, handle billing inquiries, and ensure claims are processed in a timely manner.
- Patient Records: Maintain accurate and up-to-date patient information in the system, including medical history and treatment records.
- Coordination with the Dental Team: Work closely with the dental staff to ensure smooth transitions between appointments and help maintain office flow.
Qualifications:
- High school diploma or equivalent; additional certification in dental office administration or related field is a plus.
- Previous experience in a dental office or medical office setting is preferred but not required.
- Exceptional organizational and multitasking skills with attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage a fast-paced environment while providing excellent customer service.
- Proficiency with dental office software and general computer skills.
- Positive, professional, and friendly demeanor.
- Bilingual
If you are an enthusiastic, customer-oriented individual who enjoys working in a dynamic setting, we encourage you to apply and join our team at Coastal Pines Dental.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Work Location: In person
Salary : $16 - $20