Logistics Systems Specialist

Job Summary:

The Logistics Systems Specialist is responsible for leading the administration, development, and optimization of our Warehouse Management System (WMS) and related technologies across a multi-site logistics network. This role serves as the primary system owner responsible for ensuring operational accuracy, leading cross-functional projects, managing system integrations (including EDI), and spearheading data-driven reporting initiatives to support enterprise level decision-making.

Key Responsibilities:

System Administration & Oversight

• Serve as the primary administrator for the WMS across all sites.
• Own all system configurations, upgrades, issue resolution, and performance optimization.
• Troubleshoot and resolve all WMS-related and scanning equipment issues.
• Troubleshoot system issues and serve as the first point of contact for associate questions related to WMS and workflow processes.
• Collaborate with warehouse and inventory teams to support seamless material movement and inventory accuracy.
  
  
  

WMS Project & Billing Integration

• Lead and manage the end-to-end migration of all company billing into the WMS platform.
• Act as the project manager for all WMS related initiatives, collaborating with our SAAS provider and internal teams.
  
  
  

EDI & Systems Integration

• Utilize warehouse management systems (WMS) and customer platforms to maintain data accuracy and integrity.
• Manage and maintain all EDI communications and connections with customers and partners.
• Ensure seamless integration and flow of data between internal systems and external partners.
• Manage the implementation and ongoing oversight of all system integrations with warehouse systems.
  
  
  

Training & Documentation

• Develop, deliver, and maintain comprehensive trainings programs and documentation for all system users.
• Conduct hands-on training for new hires across all locations, requiring periodic travel.
• Ensure training compliance with company policies, standard operating procedures (SOPs), and customer requirements.
• Provide hands-on instruction in warehouse systems and documentation practices.
• Monitor performance and provide ongoing coaching and feedback to ensure skill development and quality standards for the Shipping & Receiving team.
  
  
  

Reporting & Data Analysis

• Build and maintain high-level reports using Power Query, Power Pivot, Microsoft Report Builder, etc.
• Create executive-level data visualizations and KPI dashboards to support enterprise operational decision-making.
• Serve as an in-house reporting expert utilizing tools to provide insights to leadership and teams alike.
  
  
  

Cross-Functional Communication

• Act as a liaison between IT, Operation, Billing, and external vendors for warehousing systems.
• Translate operational needs into technical solutions and ensure alignment across departments.
  
  
  

Core Competencies & Skills:

• Expertise in Warehouse Management Systems (WMS)- Excalibur by Camelot preferred.
• Advanced Excel (Power Query, Power Pivot, VBA) Microsoft Report Builder.
• EDI integration and management (EDI reading software).
• Project management and implementation leadership.
• SAAS solution oversight and relationship management.
• Training design, delivery, and documentation.
• Data analysis and performance reporting.
• Strong communication skills and cross-functional collaboration.
  
  
  

Qualifications & Experience:

• High School Diploma or GED required, bachelor’s degree in supply chain, Information Systems, Logistics or similar preferred.
• 2 years of experience in logistics or warehousing systems roles.
• Strong understanding of warehouse systems, warehouse operations, and inventory control to include strong technical proficiency in data-based analytics and reporting.
• Proficiency in warehouse management systems (WMS), Microsoft Office Suite, Outlook, Report Builder, EDI Notepad, etc.
• Excellent organizational, communication, and interpersonal skills.
• Experience managing billing integration and troubleshooting or financial system migration.
• Prior experience leading multi-site initiatives and training programs.
• Ability to lead by example, problem-solve under pressure, and support a culture of safety and teamwork.
• Must be able to stand or walk for extended periods.
  
  
  

Work Environment & Schedule:

• Office environment with controlled temperatures with exposure to a warehouse with varying temperatures and noise levels periodically.
• Regular schedule Monday–Friday, 7:00 AM–4:00 PM standard, with flexibility for extended hours, weekends, or peak periods as needed.
• Occasional travel
  
  
  

All job offers are contingent upon completing and passing a background check and drug screen. Coastal Logistics Group is an equal opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Vision: The most trusted 3PL Partner, delivering value through customized logistics solutions.

Mission: To engineer and execute customized value-added services that optimize the flow of commerce and enable customer growth.

Values:

Safety – Safety is our top priority, ensuring the well-being of our employees and our customers’ products.

Integrity – Integrity is at the core of our commitment to honesty and consistency, as we uphold strong ethical principles in everything that we do.

Diligence – Diligence is demonstrated through careful and persistent work and effort in every task we undertake.

Excellence – Excellence is achieved through continuous improvement, ingenuity and open communication at all levels of our organization.