What are the responsibilities and job description for the Value-Based Care Outreach Clerk position at Coastal Family Health Center, Inc.?
Knowledge, Skills, and Abilities.
- Must have the ability to keep accurate records.
- Demonstrates excellent skills supporting program operations through successful completion of tasks and projects.
- High attention to detail.
- Ability to manage multiple priorities.
- Knowledge of value-based care scheduling requirements.
- Strong organizational, decision-making, and problem-solving skills
- Excellent facilitation, conflict resolution and interpersonal skills.
- Must have the ability to handle stressful situations and to meet assigned deadlines.
- Excellent critical thinking skills.
- Must have strong EPM/EHR skills.
- Must have a valid driver’s license and willingness to travel.
- Must be able to learn patient engagement software in order to conduct patient recalls
Qualifications/Education Requirements
Qualified candidate should be a high school graduate. Two years clinical experience in Value-Based care is preferred but not mandatory. Must be proficient in Practice Management and Electronic Health Records/ Health Information Technology systems
Core Competencies
- Assists with tasks and projects needed to ensure all contracted Value-Based compliance with applicable rules and regulations defined by governmental agencies and commercial payers.
- Works closely with the Value-Based Care Outreach Specialist to manage project scope, monitor timelines and deliverables, and communicate and identify pathways to resolve risks and barriers.
- Facilitates patient access to appropriate medical and specialty providers by scheduling Valued-Based Annual Wellness Visits (AWV) and other appropriate chronic care, medication compliance, and health maintenance needs.
- Assists with care gap scheduling and document uploads were needed.
- Consistently presents a professional appearance in dress and grooming by adherence to dress code policy.
- Participates in and supports the organization’s Quality Assurance programs.
- Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures.
- Must be able to sit and/or stand for extended periods of time.
- Functions independently and documents accurate and timely entries.
- Adheres to policies/safety practices established by CFHC.
- Upholds, complies with, and enforces the Core Principles and Code of Conduct
- Perform other duties as assigned