What are the responsibilities and job description for the Healthcare Outreach Representative - Orthotics & Prosthetics position at Methodist Rehabilitation?
Orthotics & Prosthetics Outreach Representative
Methodist Rehabilitation | South Mississippi Offices
Build Relationships. Grow Opportunities. Make a Difference.
Methodist Rehabilitation is seeking a motivated, professional, and relationship-focused Orthotics & Prosthetics (O&P) Outreach Representative to support our South Mississippi offices. This position is ideal for someone who enjoys connecting with healthcare professionals, developing referral relationships, and promoting specialized services that help patients improve mobility, function, and quality of life.
As an Outreach Representative, you'll work closely with our Business Development Manager, department leadership, and clinical teams to increase awareness of our O&P services and strengthen relationships with physicians, therapists, and other healthcare referral sources throughout the region.
If you enjoy working independently, building professional relationships, and making a meaningful impact in healthcare, we invite you to Make It Methodist.
What You'll Do
- Build referral relationships: Develop and maintain professional relationships with physicians, therapists, healthcare providers, and other potential referral sources throughout South Mississippi.
- Promote O&P services: Communicate the benefits, services, and locations of Methodist Rehabilitation's Orthotics & Prosthetics program to existing and prospective referral partners.
- Conduct outreach visits: Spend an average of four days per week meeting with referral sources through in-person visits, phone calls, introductory visits, and other appropriate outreach activities.
- Coordinate educational opportunities: Schedule and assist with in-services, presentations, and other educational activities that increase awareness of our services and encourage referrals.
- Support marketing events: Help coordinate and staff health fairs, community events, display booths, and other outreach activities.
- Enhance patient satisfaction: Follow up with selected patients to help ensure their needs are being addressed and encourage participation in satisfaction surveys and outcomes measurement.
- Maintain referral information: Keep referral-source demographics and contact information current for assigned service areas.
- Track outreach activity: Prepare weekly reports documenting marketing efforts, referral development activities, and follow-up priorities.
- Collaborate with leadership: Work with the Business Development Manager, department director, and clinical managers to identify target referral sources and support regional growth initiatives.
- Perform other duties as assigned to support the successful operation and growth of the O&P program.
What to Expect in This Role
- A field-based position focused on healthcare outreach and referral development.
- Frequent travel to physician offices, therapy practices, and other referral sources.
- Regular use of a computer, telephone, and other communication tools.
- Occasional lifting and carrying of marketing materials and supplies weighing up to 10 pounds.
- A dynamic work environment that requires flexibility, organization, and professional communication.
What We're Looking For
- Bachelor's degree in marketing, business, a science-related field, or a related discipline preferred.
- Relevant customer service experience considered.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build and maintain professional relationships.
- Good organizational skills and the ability to manage multiple priorities independently.
- Professional demeanor and presentation when representing Methodist Rehabilitation.
- Ability to prepare reports, maintain accurate information, and use computer systems effectively.
- Valid driver's license and ability to travel throughout assigned South Mississippi service areas required.
We Offer
- Competitive pay
- Comprehensive, flexible benefits package for eligible full-time employees
- Medical and dental coverage beginning the first of the month following 30 days of employment
- 403(b) retirement plan
- Life insurance
- A supportive, collaborative rehabilitation environment
- Opportunities to make a meaningful difference in patients' lives every day
Make It Methodist
At Methodist Rehabilitation, our Orthotics & Prosthetics team helps people improve mobility, function, and independence. Strong relationships with healthcare providers help connect patients with the specialized services they need.
If you're a motivated relationship builder who enjoys healthcare outreach and wants to contribute to the growth of a meaningful service, we invite you to join our team.
Restoring lives and inspiring hope.