Job Title: Executive Assistant Manager

Position Location: Raleigh, NC. Fully Onsite, Not Remote or Hybrid. 

Job Summary:

The Executive Assistant Manager leads the executive assistant team, ensures the seamless operation of the Executive Leadership Team (ELT) office, and provides high-level administrative support to assigned ELT members. The Executive Assistant Manager drives operational excellence, cultivates a high-performing team, and models Coastal's values through proactive leadership and service.

As a key contributor to the Coastal team, your responsibilities will be:

• (40%) Optimize ELT Office Operations:

• Enhance workflow efficiency by identifying bottlenecks and implementing practical process improvements that reduce turnaround time and improve accuracy. Standardize administrative practices by creating and maintaining clear guidelines for scheduling, document handling, and communication protocols.
• Improve information flow by ensuring timely distribution of updates, reports, and decisions across the ELT and support teams.
• Leverage technology tools to simplify scheduling and document sharing.
• Monitor operational priorities and adjust support resources to meet changing executive needs quickly and effectively.
• Maintain compliance and consistency by reviewing and updating office procedures in collaboration with stakeholders.

• (40%) Deliver High-Level Administrative Support:

• Manage complex calendars for assigned ELT members, proactively scheduling meetings, travel, and events to maximize executive productivity.
• Prepare and distribute ELT meeting materials, agendas, and minutes, ensuring all stakeholders are informed and prepared for decision-making.
• Coordinate travel and training logistics, ensuring all arrangements are cost-effective, compliant, and tailored to executive preferences.
• Provide administrative support for Board and volunteer committee activities as assigned, including meeting logistics, materials preparation and distribution, and other administrative coordination.

• (20%) Lead, Develop, and Manage the Executive Assistant Team:

• Set clear expectations and measurable goals for each team member, using regular feedback and SMART criteria to drive accountability and growth.
• Conduct weekly one-on-one meetings to build trust, provide coaching, and recognize achievements, fostering a culture of engagement and continuous improvement.
• Recruit, onboard, and integrate new team members, using structured orientation and mentoring to accelerate ramp-up and ensure alignment with Coastal's standards.

Manages:

Directly supervises Senior Executive Assistants (Currently Three). Responsible for recruiting, onboarding, and developing administrative staff as needed.

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Eight years of administrative experience, preferably supporting senior management
• Three years of office management experience
• Experience as a team leader, supervisor, or manager

Education:

• High school diploma or equivalent; related bachelor's degree preferred

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 10/20/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans