What are the responsibilities and job description for the Scheduler position at Coastal Carolina Health Care, P.A.?
CCHC Endoscopy Center
Monday-Friday, Full-Time
The Patient Scheduler plays an important role in providing a positive patient experience by coordinating appointments, communicating with patients and providers, and ensuring schedules are accurate and efficient.
Responsibilities
- Schedule and coordinate patient appointments and procedures
- Communicate with patients by phone regarding appointments, preparation instructions, and scheduling needs
- Confirm appointments and assist patients with questions related to their scheduled procedures
- Maintain accurate and up-to-date patient and scheduling information
- Obtain and verify necessary patient information and documentation
- Reschedule appointments and procedures when necessary
- Provide friendly, professional, and compassionate customer service
- Maintain patient confidentiality and follow all applicable office policies and procedures
- Perform other administrative duties as assigned
Qualifications
- Previous medical office, scheduling, or healthcare experience preferred
- Strong customer service and communication skills
- Excellent attention to detail and organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Comfortable communicating with patients by phone and in person
- Ability to work effectively as part of a team
- Proficiency with computers and electronic medical records preferred
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Experience:
- Medical office: 1 year (Preferred)
Ability to Commute:
- New Bern, NC 28562 (Required)
Ability to Relocate:
- New Bern, NC 28562: Relocate before starting work (Required)
Work Location: In person
Salary : $32,981 - $41,988