Auto Parts Sales Rep

Essential Duties and Responsibilities:

• Personally welcome customers as they walk into the store and promptly answer phones

• Develop meaningful relationships with the customers to encourage trust and loyalty

• Accurately perform cash and charge transactions, both purchases and returns, and close out individual cash drawer at shift end

• Order items not in stock in the most efficient and cost-effective way

• Follow up with customer orders and quotes in a timely fashion

• Use of basic automotive knowledge to assist customers, both retail and wholesale

• Learn to utilize electronic and printed catalogues, and NAPA computer systems

• Stock and front shelves and assist in updating planograms, price labels and other tasks as assigned by the store manager

• Participate in training and receive mentoring for professional growth to gain knowledge that will advance both you and the company

• Improve sales skills to increase sales success rates

• Maintain an organized and neat work station, and assist in the maintenance of a clean and professional sales area to improve customer experience

Physical Demands/Working Environment

• Must be able to stand for long periods of time

• Must be able to lift 50 pounds safely without assistance

• Must be able to squat, climb, bend, reach above shoulder level, kneel, push and pull

• Long periods of time spent working on a computer

Recommended Skills/Abilities

• Excellent verbal and written communication skills, active listening

• Willingness to work in a team atmosphere

• Ability to act with respect, integrity, professionalism, and confidentiality

• Ability to prioritize tasks

Education/Experience

• Background in automotive or mechanics with willingness to learn
• Ability to work with computers and other forms of technology
• Retail or customer service experience is a plus

To sell products and provide exceptional customer service and customer experience to all commercial and retail customers in a prompt and professional manner, selling them the right part the first time.

Wage Considerations made based on experience