What are the responsibilities and job description for the Automotive Parts Counter Person position at Carroll's Auto Sales?
Carroll’s Auto Sales is seeking a knowledgeable and customer-focused Automotive Parts Counter Person to join our Chevrolet and GMC dealership team. This role is responsible for assisting both retail and service customers with parts inquiries, orders, and inventory management while delivering exceptional customer service and supporting dealership operations.
Key Responsibilities
- Assist walk-in and phone customers in identifying and purchasing correct automotive parts and accessories for Chevrolet and GMC vehicles
- Work closely with the service department to ensure technicians receive accurate and timely parts
- Utilize dealership management systems and manufacturer catalogs to locate parts and verify availability
- Process parts orders, returns, and warranty claims in accordance with dealership and manufacturer guidelines
- Maintain accurate inventory levels, including stocking, organizing, and conducting regular cycle counts
- Monitor backorders and communicate status updates to customers and service advisors
- Ensure proper pricing, invoicing, and documentation of all parts transactions
- Promote additional parts and accessories to maximize sales opportunities
- Maintain a clean, organized, and professional parts counter area
Work Schedule
- Full-time position averaging 45 hours per week
- Monday through Friday 7am to 5pm
Compensation & Benefits
Paid Holidays
- New Year’s Day
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Thanksgiving Day
- Christmas Day
Paid Time Off (PTO)
- After 3 months of employment: 3 personal PTO days
- PTO resets annually on January 1st
Vacation Time
- 1 week paid vacation after 1 year of employment
- 2 weeks paid vacation for 2–10 years of employment
- After 10 years: 2 weeks plus 1 additional day per year, up to a maximum of 3 weeks
- Example: 11 years = 2 weeks 1 day
Health & Insurance Benefits
Eligibility begins after 30 days of employment
- Health Insurance
- Dental Insurance
Retirement Plan
- 401(k) Plan Eligibility: After 1 year of employment
- Employer match: Up to 5% of employee salary contribution
Qualifications
- Previous automotive parts experience preferred (GM experience an asset)
- Strong knowledge of automotive systems and components
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced dealership environment
- Basic computer proficiency and experience with inventory systems
- Strong organizational and attention-to-detail skills
Work Environment
- Fast-paced dealership setting
- Frequent interaction with customers, service technicians, and vendors
- Standing, walking, and light lifting may be required
Why Join Carroll’s Auto Sales?
Join a trusted Chevrolet and GMC dealership committed to delivering exceptional service, supporting employee growth, and providing a competitive compensation and benefits
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $25