What are the responsibilities and job description for the Customer Service position at Coast to Coast Fulfillment, Inc.?
Customer Service
Coast to Coast Fulfillment, Inc.
West Greenwich, RI 02817
Coast to Coast Fulfillment is a fast-paced, growing third-party logistics company, seeking an experienced and detail-oriented candidate to fill the role of Customer Service Representative.
We are looking for a candidate to work either full-time or part-time, in our office in West Greenwich, Rhode Island.
Shift Options:
- Full-time: 9 am – 4:30 pm (Monday through Friday) OR
- Part-time: 9 am – 3:00/3:30 pm (Monday through Friday)
RESPONSIBILITIES INCLUDE:
- Data entry utilizing internal systems
- Process, inspect, and re-package returns
- Manage and respond to emails
- Answer phones
- Assist with special projects as assigned
- Full-time candidates must be willing to complete some warehouse tasks when office workload is light
QUALIFICATIONS INCLUDE:
Education – candidate must have one of the following:
- 3 years of relevant work experience
Skills and Experience
- Accurate and precise data entry skills
- Strong attention to detail and problem-solving skills, QA/QC
- Excellent organization and time management skills
- Ability to handle multiple tasks/deadlines at once
- Ability to work in a team environment and independently, must be self-motivated and able to prioritize tasks
- Very good verbal and written communication skills
- Positive "can-do" attitude
- Proficiency working in Microsoft Suite, specifically Excel
Pay: Compensation based on experience, starting at $18/hour
Work Location: 773 Victory Highway, West Greenwich, RI
Work Remotely: No, this position requires in-person attendance – applicant must be local
Full-time Benefits:
- Potential for internal growth
- Health insurance
- Dental insurance
- Simple IRA (company matching)
- Paid time off
APPLY for IMMEDIATE CONSIDERATION – email resume to vanessa.ghazarian@ctcf-inc.com
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k) matching
- Vision insurance
Experience level:
- 3 years
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- West Greenwich, RI 02817: Relocate before starting work (Required)
Work Location: In person
Salary : $18