System Operator

Coast Electric is accepting internal and external applications for the position of System Operator. The System Operator monitors and controls the electric distribution system for the Control Center to ensure safe, reliable, and efficient operations. This position is responsible for responding to outages, coordinating field personnel, and managing system controls through SCADA and related technologies. This role requires rotating shifts, including nights, weekends, and holidays.

JOB RESPONSIBILITIES:

• Monitor and operate electrical distribution systems using SCADA and related systems
• Respond to outages and system abnormalities by dispatching appropriate personnel
• Perform switching procedures, including lockout / tagout and hotline tag protocols
• Coordinate system operations during maintenance, emergencies, and storm restoration
• Receive, document, and relay internal and external communications regarding outages and service requests
• Generate, process, and manage work orders and outage tickets
• Maintain logs, reports, and operational documentation
• Verify system performance and support outage management, GIS, CIS systems
• Provide member service support related to service orders and restoration efforts

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required
• Valid Mississippi driver's license, required
• Ability to work rotating 12-hour shifts, including nights, weekends, and holidays
• Must be available for call-back work as needed
• Strong decision making, multitasking, problem-solving, and effective verbal communication
• Effective verbal communication skills (telephone and radio)
• Ability to interpret technical documents, maps, and system data
• Demonstrated commitment to safety policies and procedures

PREFERRED QUALIFICATIONS:

• Experience in electrical utility operations or control center environment
• Knowledge of electrical distribution systems
• Experience with SCADA, outage management systems, or GIS

WORKING CONDITIONS AND PHYSICAL CHARACTERISTICS:

Work is primarily performed in a control center environment. Ability to remain alert and focused on extended 12-hour shifts. Occasional field visits may be required. Ability to sit for extended periods and use computer systems continuously. Must be able to communicate effectively and observe details at close range.

STATEMENT OF NONDISCRIMINATION

Coast Electric Power Association is a recipient of federal financial assistance from the Rural Utilities Service, an agency of the U. S. Department of Agriculture. In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, Coast Electric reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EQUAL OPPORTUNITY EMPLOYER/ PROTECTED VETERANS/ INDIVIDUALS WITH DISABILITIES