Certinia PSA Senior Consultant

POSITION OVERVIEW

 As a Senior Certinia PSA Consultant, you will be a pivotal leader in the successful implementation and optimization of Certinia Professional Services Automation (PSA) solutions. You will leverage your deep expertise in the Salesforce ecosystem and Certinia applications (including foundational knowledge of Certinia Financial Management) to guide complex projects from initiation through to successful deployment. This role requires strategic thought leadership in re-engineering core business processes and translating sophisticated client requirements into scalable technical architectures. 

• Lead Complex Implementations: Direct and own the end-to-end delivery of large-scale, complex Certinia PSA implementations, ensuring projects are delivered on time, within budget, and exceed client expectations.
• Team Leadership and Mentorship: Provide expert guidance, oversight, and mentorship to junior consultants and technical staff, ensuring adherence to best practices, high-quality deliverables, and continuous professional growth.
• Solution Design & Architecture: Drive the design and configuration of the Certinia PSA solution, focusing on scalability, system performance, and integration within the broader Salesforce platform and other enterprise systems.
• Project Governance: Oversee all aspects of the solution delivery life cycle (planning, design, development, testing, deployment), ensuring robust project governance, proactive risk mitigation, and comprehensive status reporting to executive sponsors.
• Knowledge Leadership: Maintain and disseminate expert-level knowledge of the latest Certinia PSA, Salesforce core features, and industry-specific PSA best practices to the internal team and clientele.

• 7   years of experience in the Salesforce ecosystem.
• One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin.
• Managing Salesforce platform configuration and customization.
• Producing integrated solution architecture with Certinia PSA.
• Configuring packaged solutions on the Salesforce platform.

COMPANY OVERVIEW

 Coalescence Cloud is a premier data and analytics Systems Integration partner to Salesforce and Certina. We are dedicated to streamlining and enhancing our customers’ journey to process automation, focusing on delivering the outcomes they desire.

 We harmonize data across that entire customer journey—from opportunity to renewal—leveraging our expert delivery teams to provide cutting-edge advice and solutions.

Our team believes that data is the bedrock of power business technologies—from consulting on an appropriate tech-stack to implementation and managed services, we are committed to client-centric guidance that emphasizes revenue growth, cost savings, and risk mitigation.

At Coalescence Cloud, we operate with the values of Guidance, Collaboration, Excellence, Sustainability, and Innovation. These principles guide our interactions with clients, partners, and teams—ensuring every interaction is supported by integrity and commitment.

BENEFITS

Medical, Vision, Dental, and Life insurance plans

Company HSA Contribution

PTO and Holiday: 12 PTO days, 6 sick leave days, and 11 Paid Holidays

Inclusive Maternity and Paternity leave policies

Utilization Bonus

One-time Certification Bonuses

401k Management

GymPass (Now WellHub) Membership

Compensation Statement

Compensation at Coalescence Cloud Consulting varies depending on various factors, such as role, skill set, and level of experience. As required by local law, we have provided above a reasonable range of compensation for the role described. Please note that salary ranges are subject to change and are not intended to be the only factor considered when making hiring decisions. We also offer a comprehensive benefits package which includes health insurance, retirement plans, paid time off, and other perks. 

What We Believe

At Coalescence Cloud Consulting, we are committed to building a diverse and inclusive workforce where everyone feels valued, respected, and empowered. We believe that diversity is essential to our success and helps us better serve our clients and communities.

Equal Employment Opportunities

Coalescence Cloud Consulting is an Equal Opportunity Employer. We believe that every individual should be treated with respect and dignity regardless of their age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

We do not discriminate against employees or applicants on the basis of their age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected status as provided by federal, state, or local law.

Coalescence Cloud Consulting is committed to providing equal employment opportunities to our service men and women, including veterans.

Requesting Accommodations

Coalescence Cloud Consulting is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodations. If you require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Other Employment Statements

Coalescence Cloud Consulting prohibits discrimination or retaliation against employees who have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Salary : $135,000 - $165,000