What are the responsibilities and job description for the Product Expert position at cnx?
Job Title: Product Expert Job Description The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams. Prepare quotes, contracts, and RFP/RFI responses Maintain quote documentation with accurate pricing and configurations Maintain sales demonstration tools and applications in support of sales teams Work within a few sources of data/systems to produce an outcome with some variability Practice a moderate level of independent judgement to make decisions Develop and deliver sales presentations and/or trainings in a professional and effective manner Maintain up-to-date awareness of company activities and industry trends Provide consistent follow up on opportunities or inquiries Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations Identify and summarize moderately complex issues for management review Work with teams and report directly to Support Manager Location: BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos Language Requirements: Brazilian Portuguese (Required), English (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.