What are the responsibilities and job description for the BNE Advisor Talent Pool position at cnx?
Job Title: BNE Advisor Talent Pool Job Description Ready to step out of retail or hospitality and into a stable, long‑term corporate role? If you’re looking for consistent hours, a permanent full‑time position, and a clear career pathway, this could be the opportunity for you. We’re looking for people with strong customer service skills who are ready to transition into a structured corporate environment. You don’t need call centre experience! If you’ve taken orders, handled complaints, or turned a bad customer experience into a good one — you already have more transferable skills than you think. We’re looking for people exactly like you. Why this is a great role: Permanent, full‑time and part time roles Monday to Friday roster between 7:00am–8:00pm Paid, structured training so you can confidently step into a new industry Brisbane CBD location, close to public transport and across from Central Station Professional, supportive environment with ongoing development Exposure to privacy, compliance, and process‑driven work Clear internal pathways into leadership and specialist roles What you’ll be doing: As a first point of contact for customers, you’ll provide clear and accurate support across a range of enquiries, including: Helping customers with online access and account updates Resolving enquiries by navigating multiple systems efficiently Following set processes and meeting quality standards Maintaining confidentiality and handling personal information appropriately Delivering professional, customer‑focused service in a high‑volume environment Who thrives here: People from retail or hospitality seeking stable, predictable hours Individuals wanting to move into a corporate environment with long‑term opportunities Customer service professionals looking for growth — not just a job People who communicate clearly, can multitask, and stay composed during complex enquiries Candidates with a strong work ethic, accountability, and a team‑focused approach If you’re ready to leave unpredictable rosters behind and build a long‑term career in a structured and supportive organisation, we’d love to hear from you. Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions. Location: AUS Brisbane - 288 Edward St, Lvl 27 Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.