Associate, Sales Development - Bilingual

Job Title: Associate, Sales Development - Bilingual Job Description The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers. You will: Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value. Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach. Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets. Adherence to all response-time SLA’s as well as use of mandatory sales cadences always. Actively manage sales pipeline with a focus on moving all prospects through the sales funnel. Document all relevant prospect and customer interactions on CRM (Salesforce). Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process. Review and report daily, monthly and quarterly metrics to help achieve sales goals. Provide accurate customer success to Managers in a clear and concise way. Partner with colleagues to facilitate best-practice sharing and continual learning. You have: Must have - 3 years of overall professional experience Must have - 1.5 years of work experience in B2B sales, consultative sales in a target driven environment or account management (ideally within a large tech and/or advertising organization) Ideally, this experience will have been gained in a new business, customer acquisitions environment. Experience in cold calling, lead generation and lead qualification. Fluency language requirements (B2 ) English. Highschool diploma, minimum. Salesforce experience or similar CRM tools. Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time. Marketing knowledge gained in a professional or educational setting. An ability to think creatively and react quickly to tailor messaging to different conversations. Strong time-management skills and the ability to work independently. Comfortable in a constantly changing fast paces start-up environment. Confident using technology and speaking on the phone and zoom meetings. Proven ability to influence others and create a sense of urgency. Location: Costa Rica- San Jose Language Requirements: English (Required), Spanish (Required) Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.