Full-Time Appointment Scheduler

CNOS is a leading specialty health care provider in Siouxland, looking for health care professionals who believe in our mission of "Improving Health". As a physician-owned organization, we place a focus on our team, while still staying true to our patient-centered vision. Work here and you’ll become part of a health care team for our community as we are better together!

The full-time Appointment Scheduler is responsible for coordination of telephone reception and appointment scheduling based on established CNOS physician scheduling guidelines. Work cooperatively with the CNOS physicians and clinical personnel in arranging appropriate patient appointments.

General Duties:

• Manage CNOS incoming phone lines, group appointment emails, fax referrals, patient messages.
• Schedule new and follow-up appointments.
• Follow up with “no show” appointments as directed by physician.
• Ensure overall compliance with HIPPA, OSHA and CNOS policies.

Knowledge / Skills / Abilities:

• Knowledge of medical terminology, word processing and computer experience.
• Maintain proficiency in Allscripts EHR and Allscripts PM.
• Proficiency with secretarial/clerical duties, including date entry, filing and phone etiquette.
• Interpersonal skills necessary in order to deal effectively and courteously with caller, patients and families, and exchange patient related information with a variety of clinic personnel.

Requirements:

• Candidate must have minimum of 1 year experience in customer service setting; medical office experience preferred.

If you are interested in this position, please complete an online application at www.cnos.net.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in North Sioux City, SD 57049