Front Desk Ambassador, Part Time

CNOS is a leading specialty health care provider in Siouxland, looking for health care professionals who believe in our mission of "Improving Health". As a physician-owned organization, we place a focus on our team, while still staying true to our patient-centered vision. Work here and you’ll become part of a health care team for our community as we are better together!

The part-time Front Desk Ambassador is responsible to coordinate the patient check-in and check-out process in a pleasant, consistent and efficient manner and will make patients and visitors feel comfortable and welcome at CNOS.

General Duties:

• Check for completion of new patient forms and questionnaires and assist patients with filling out forms when necessary.
• Obtain, verify and load identity, demographic and insurance information.
• Collect x-rays, medical records, disability forms and other reports from patient and route to clinical personnel.
• Verify compliance with referral requirements for patients covered by managed care plans and worker’s compensation.
• Communicate with patients regarding provider’s timeliness of clinic.
• Handle collection of co-payments, deductibles and balances.
• Schedule follow-up appointments and assist in managing recall appointments, appointment scheduling functions.
• Prepare daily clinic therapy charts; type notes for patients Phys Ed, Return to Work, Handicap Parking, Orthopedic disability forms, etc.
• Quick post all monies received. Balance cash drawer and batch daily.

Knowledge / Skills/ Abilities:

• Knowledge of reception and scheduling tasks, clinic policies/procedures and paperwork.
• Maintain proficiency in Outlook, Allscripts EHR & PM, Phreesia.
• Knowledge of secretarial/clerical duties, including data entry, filing and phone etiquette. Possess the ability to communicate clearly.
• Ability to accurately input data into computer at a very efficient rate of speed.
• Excellent customer service skills, knowledge of medical terminology

Requirements:

• Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting.
• Travel between multiple CNOS locations, as needed.

If you are interested in this position, please complete an application at www.cnos.net.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Moville, IA 51039 (Required)

Work Location: In person

Salary : $36,640 - $48,994