What are the responsibilities and job description for the Inside Sales Specialist position at CNH Industrial?
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Inside Sales Representative will support and promote the sales of CNH Parts & Service products within an assigned territory with the primary responsibility for making outbound sales calls. This person will be tasked with producing consistent growth across Construction and Agricultural Parts/Service related products and services through effective use of the telephone and other electronic means.
This position is eligible for HYBRID working arrangements.
Key Responsibilities
- Develop and implement a territory parts business plan that identifies and evaluates all new parts business growth opportunities.
- Assists dealers in establishing key customer relationships, expand market share and improve dealer profitability. Influence dealers to embrace product support retail growth to 100% absorption and grow dealer service sales.
- Support, promote and facilitate the sale of CNH Parts and Service offerings to a network of dealers by crafting a daily, monthly and annual call plans using data and market knowledge. Meet or exceed sale targets, metrics and goals.
- Capture market intelligence for corporate parts and service marketing development teams.
- Implement parts programs and follow-up as vital to ensure competitiveness.
- Provide input for corporate reports and forecasts for management reporting as necessary.
- Focus on activities and strategies that will result in revenue growth and make CNH the preferred supplier of parts for each dealership.
- Handle post-order incidents by working with the appropriate CNH departments, vendors and dealers, including the coordination of shipments.
- Responsible for maintaining acceptable inbound and outbound call volumes.
Experience Required
- High School Diploma or equivalent experience with at least three (3) years of sales experience preferably in an Inside Sales setting
- Proficiency with Microsoft Office Suite
- Ability to multi-task and prioritize workload effectively with strong sense of urgency
- Knowledge of sales principles and practices
- Previous experience with Salesforce. CSPS, Cogos, BT phone preferred
Preferred Qualifications
- Assertiveness, perseverance, energy, passion and results oriented behavior
- Effective problem solving skills with first call resolution mentality
- B2B sales experience preferred
Pay Transparency
The annual salary for this role is $63,000 - $75,600 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here .
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com .
Salary : $63,000 - $75,600