Specialist, Workplace Experience & Operations

Are you passionate about creating an exceptional workplace experience? Join our team as a Specialist, Workplace Experience & Operations where you’ll play a key role in ensuring our offices run smoothly and provide a welcoming environment for employees and visitors. This position supports the Director, Workplace Experience & Operations and contributes to the overall efficiency and culture of our workplace.

What You'll do:

• Daily Operations:
• Manage office supplies and inventory.
• Coordinate with building management for maintenance and repairs.
• Handle mail and package distribution.
• Support meeting room and event setup.
• Maintain clean and organized common areas.
• Space Management:
• Assist with space planning and seating assignments.
• Support office moves and workstation setup.
• Maintain accurate space utilization records.
• Vendor Coordination:
• Coordinate services such as cleaning, maintenance, and catering.
• Track vendor performance and assist with procurement of supplies and equipment.
• Technology Support:
• Provide basic troubleshooting for office equipment and AV systems.
• Coordinate IT support and learn new workplace technologies.
• Workplace Experience & Culture:
• Help plan and execute employee events.
• Maintain a welcoming reception area.
• Gather feedback on workplace services.
• Safety & Security:
• Assist with safety protocols and emergency preparedness.
• Monitor building access and report hazards.
• Reporting & Projects:
• Maintain records, prepare reports, and support special projects.
  

What we're looking for:

• Associate’s degree or equivalent experience in Business Administration, Facilities Management, or related field.
• 1–3 years of experience in workplace operations or facilities management.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work outside normal business hours and travel as needed.