Lead Product Owner- Data Services

Job Description: Product Owner – Data Services

Role Mission

The Product Owner (PO) is the primary architect and guardian of revenue integrity and operational velocity for the Data Service Licensing and Billing Platform. Operating within a high-performance Product Operating Model, the PO is charged with the radical transformation of manual, legacy licensing frameworks into seamless, platform-driven workflows. The "Extreme" PO balances an aggressive 12-month strategic roadmap with a "zero-manual-touch" mandate for production support, ensuring every platform evolution directly advances the firm's OKRs and Success Factors.

Product Owner Cadence & Responsibilities

• Strategic Innovation (50% Capacity)
• Automated Workflow Architecture: Collaborate with key stakeholders to design end-to-end logic and process flows for automated solutions that eliminate human intervention and solve critical internal/external customer friction points.
• Direct-to-Customer Onboarding: Pioneer self-service and "click-through" agreement workflows to expedite onboarding, reduce legal bottlenecks, and provide a transparent, world-class Customer Experience (CX).
• Roadmap Orchestration: Define and execute a rolling 12-month roadmap that prioritizes the systemic migration from discrete legacy packages to modernized, automated onboarding and licensing models.
• Enhanced Payment Ecosystem: Integrate advanced payment options into the onboarding flow to diversify revenue collection and improve financial agility.
• Run the Business / Production Support & Optimization (35% Capacity)
• Rapid Product Launch: Efficiently evaluate newly proposed data products and commercial models; leading the implementation, testing, and verification of supporting platform enhancements.
• Systemic Exception Engineering: Conduct root-cause analysis on one-off and recurring licensing issues or billing discrepancies—such as "unauthorized access"—to engineer permanent platform fixes rather than manual patches.
• Extreme Transparency: Maintain a high-visibility, real-time Jira queue for all production tasks, providing stakeholders with immediate, data-driven insights into system status and inventory health.
• Revenue Recovery Logic: Design and manage complex retroactive billing cycles to ensure all fee-liable data access is systematically captured, reconciled, and invoiced.
• Platform Hygiene & Technical Debt (15% Capacity)
• Integrity & Audit Readiness: Overhaul testing and User Acceptance Testing (UAT) strategies to ensure 100% data completeness and integrity for Business Intelligence (BI) and auditing purposes.
• Platform Synchronization: Ensure the licensing platform remains perfectly synchronized with vendor-reported usage through advanced parsing and automated mapping logic.
  
  

Required Skills & Experience

• High-Velocity Analysis: Expert-level ability to deep-dive into complex usage reports to identify unique subscriber attributes and map them to multi-layered client profiles.
• Jira & Agile Mastery: Extensive experience in managing high-velocity backlogs and creating automated executive dashboards to visualize squad performance and platform health.
• Commercial Logic Design: Deep understanding of complex pricing structures, including tiered discounts and capped fee models, and the ability to translate them into platform code.
• Extreme Ownership: A proven track record of defending licensing policies through proactive communication and the management of "implicit acceptance" frameworks.
  
  

Key Success Factors

• Elimination of Manual Touch: Measured by the continuous decrease in manual "maintenance orders" and manual mapping overrides.
• Revenue Protection: Systematic identification of "unauthorized" data use with an hourly conversion rate to "authorized" status once compliance thresholds are met.
• Single Source of Truth: Establishing the platform as the definitive, trusted data source for Sales, Legal, and Finance teams.
  
  

CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay ranges for this role based on location are: Chicago: $114,200-$190,300 New York/New Jersey: $125,600-$209,300. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.