What are the responsibilities and job description for the e-Builder Business Analyst position at CM-COM?
CMCOM LLC – Now Hiring
e-Builder Business Analyst (Construction Technology & Infrastructure Support)
Location: New York Metro Region | Hybrid (2–3 days per week on-site at client offices)
Start Date: Immediate | Full-Time Consultant Assignment
Pay Rate: $50– $100 Per Hour (commensurate with experience and qualifications)
About CMCOM
CMCOM LLC is a certified MBE/DBE/SBE construction management, engineering, and technology support firm. We deliver construction-related IT and program controls solutions that modernize infrastructure program delivery, ensure compliance, and enhance transparency.
Our clients include leading public-sector agencies such as the MTA, NYC Department of Design & Construction (DDC), NYC School Construction Authority (SCA), Port Authority of New York & New Jersey, and NYCHA.
Position Overview
The eBuilder Business Analyst will provide critical support to the Engineering Records & Document Management (ERDM) Unit, focusing on the Tenant Construction and Alteration Process (TCAP) Program. This position includes system analysis, workflow development, administration, testing, and user support to ensure compliance and efficiency in managing construction documentation.
This role directly supports construction IT systems for infrastructure programs, integrating with Primavera P6, BIM tools, and agency document control platforms.
Key Responsibilities
- Perform system maintenance and administration; serve as primary contact for TCAP projects
- Provide core administrative tasks: project setup, user provisioning, template/mail merge maintenance, folder structure, and data transfer from TCAP tracker
- Support workflow development and testing: document requirements, use cases, and acceptance criteria; assist in building workflows that meet new business needs
- Maintain and update reporting fields (pre-con requests, FI requests, project status updates).
- Troubleshoot workflows and user permission issues; ensure compliance with standards
- Develop reports and dashboards for performance metrics across departments
- Deliver user training (in-person/virtual), maintain training materials, and develop reference manuals
- Provide backup Engineering Help Desk support as part of the eBuilder & Apps Support Team
- Perform business analysis services: analyze requirements, document processes, recommend and test developed solutions
Required Qualifications
- Bachelor’s degree from an accredited institution (advanced degree desirable).
- Strong system analysis skills – ability to produce requirements documents.
- Excellent analytical, conceptual, and communication skills (oral & written).
- Proficiency with Microsoft Office 365 Suite (Word, Excel, PowerPoint), Adobe Acrobat Pro, and working knowledge of eBuilder
Required Soft Skills
- Self-motivated, quick learner with the ability to prioritize multiple tasks and meet deadlines.
- Independent worker with minimal supervision.
Preferred Qualification
- Developer/Super Admin-level knowledge of eBuilder.
- Experience supporting construction project management, document management, and financial reporting systems.
- Proficiency with Enterprise Content Management solutions (OpenText, SharePoint).
- Familiarity with Microsoft Power BI reporting.
- Experience supporting large public-sector or utility organizations
Compensation & Benefits (W-2)
✔ Salary: $50 – $100 Per Hour
✔ Weekly Direct Deposit
✔ Health Insurance (Medical, Dental, Vision)
✔ 401(k) Retirement Plan
✔ PTO Paid Holidays
✔ Hybrid Flexibility (2–3 days per week on-site)
✔ Exposure to major public infrastructure projects
Why Join Us
CMCOM is deeply committed to advancing diverse professionals in infrastructure IT. We provide mentorship, access to major infrastructure programs, and the chance to directly shape how technology supports construction delivery in New York’s most critical public works projects.
Work Authorization
Candidates must be authorized to work in the U.S. without current or future sponsorship.
Equal Opportunity Employer
CMCOM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or other protected status.
We strongly encourage applications from minorities, women, veterans, persons with disabilities, and MBE/DBE/SDVOB professionals.
CMCOM LLC – Now Hiring
e-Builder Business Analyst (Construction Technology & Infrastructure Support)
Location: New York Metro Region | Hybrid (2–3 days per week on-site at client offices)
Start Date: Immediate | Full-Time Consultant Assignment
Pay Rate: $50– $100 Per Hour (commensurate with experience and qualifications)
About CMCOM
CMCOM LLC is a certified MBE/DBE/SBE construction management, engineering, and technology support firm. We deliver construction-related IT and program controls solutions that modernize infrastructure program delivery, ensure compliance, and enhance transparency.
Our clients include leading public-sector agencies such as the MTA, NYC Department of Design & Construction (DDC), NYC School Construction Authority (SCA), Port Authority of New York & New Jersey, and NYCHA.
Position Overview
The eBuilder Business Analyst will provide critical support to the Engineering Records & Document Management (ERDM) Unit, focusing on the Tenant Construction and Alteration Process (TCAP) Program. This position includes system analysis, workflow development, administration, testing, and user support to ensure compliance and efficiency in managing construction documentation.
This role directly supports construction IT systems for infrastructure programs, integrating with Primavera P6, BIM tools, and agency document control platforms.
Key Responsibilities
- Perform system maintenance and administration; serve as primary contact for TCAP projects
- Provide core administrative tasks: project setup, user provisioning, template/mail merge maintenance, folder structure, and data transfer from TCAP tracker
- Support workflow development and testing: document requirements, use cases, and acceptance criteria; assist in building workflows that meet new business needs
- Maintain and update reporting fields (pre-con requests, FI requests, project status updates).
- Troubleshoot workflows and user permission issues; ensure compliance with standards
- Develop reports and dashboards for performance metrics across departments
- Deliver user training (in-person/virtual), maintain training materials, and develop reference manuals
- Provide backup Engineering Help Desk support as part of the eBuilder & Apps Support Team
- Perform business analysis services: analyze requirements, document processes, recommend and test developed solutions
Required Qualifications
- Bachelor’s degree from an accredited institution (advanced degree desirable).
- Strong system analysis skills – ability to produce requirements documents.
- Excellent analytical, conceptual, and communication skills (oral & written).
- Proficiency with Microsoft Office 365 Suite (Word, Excel, PowerPoint), Adobe Acrobat Pro, and working knowledge of eBuilder
Required Soft Skills
- Self-motivated, quick learner with the ability to prioritize multiple tasks and meet deadlines.
- Independent worker with minimal supervision.
Preferred Qualification
- Developer/Super Admin-level knowledge of eBuilder.
- Experience supporting construction project management, document management, and financial reporting systems.
- Proficiency with Enterprise Content Management solutions (OpenText, SharePoint).
- Familiarity with Microsoft Power BI reporting.
- Experience supporting large public-sector or utility organizations
Compensation & Benefits (W-2)
✔ Salary: $50 – $100 Per Hour
✔ Weekly Direct Deposit
✔ Health Insurance (Medical, Dental, Vision)
✔ 401(k) Retirement Plan
✔ PTO Paid Holidays
✔ Hybrid Flexibility (2–3 days per week on-site)
✔ Exposure to major public infrastructure projects
Why Join Us
CMCOM is deeply committed to advancing diverse professionals in infrastructure IT. We provide mentorship, access to major infrastructure programs, and the chance to directly shape how technology supports construction delivery in New York’s most critical public works projects.
Work Authorization
Candidates must be authorized to work in the U.S. without current or future sponsorship.
Equal Opportunity Employer
CMCOM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or other protected status.
We strongly encourage applications from minorities, women, veterans, persons with disabilities, and MBE/DBE/SDVOB professionals.
Salary : $50 - $100