What are the responsibilities and job description for the Front Desk Guest Experience Sales Associate Club Pilates South Salem position at Club Pilates South Salem?
POSITION:
This position requires a candidate who is positive, friendly and dependable. The position is a combination of selling memberships, studio tasks and member connection. The ideal candidate will provide a premium client service environment focused around positivity, health and wellness.
This position requires a candidate who is positive, friendly and dependable. The position is a combination of selling memberships, studio tasks and member connection. The ideal candidate will provide a premium client service environment focused around positivity, health and wellness.
Hourly rate: $17 per hour
10% commission on memberships and retail product sold
Hours weekly varies based on business needs up to 30 hours (part-time position)
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required.
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training.
- Ability to learn and use the Club Ready software system.
- Ability to stand for up to 7 hours throughout the workday.
- Must be fluent in English and have excellent communication skills via in-person, phone/text and email.
- Must be able to work both independently and within a team.
- Must be able to occasionally participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club.
- Previous retail, sales or fitness experience is preferred.
- High school diploma or equivalent required.
- Authorization to work in the United States required.
- Must be able to pass Background Check process.
DUTIES:
- Contact prospective members to explain benefits of a regular Pilates routine and costs of membership.
- Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants.
- Achieve or surpass monthly membership and retail sales goals.
- Clean retail area, studio, and restrooms.
- Greet clients as they enter with 1-on-1 personal interaction.
- Answer the phone in a friendly and professional manner.
- Sell memberships over the phone, on-line, or in person. Execute sales process of lead generation, follow up, and close.
- Assist members with downloading and using the Club Pilates app.
- Ensure all forms, administrative supplies, and studio literature is stocked and visible.
- Process accurate sales transactions Point of Sale software.
- Check in new Retail inventory and place on salesfloor in partnership with management.
- Participate in special events (examples: health fairs, grand openings, marathons, and community and hospital events) to promote Club Pilates.
- Calmly address clients’ concerns while maintaining the rules and procedures of the studio.
- Be responsible for opening or closing the studio depending on your shift.
COMPENSATION & PERKS:
- Commission paid on sales
- Opportunities for growth within the studios including additional sales and management positions.
- Free Pilates classes while employed with the company.
- Discount on retail merchandise while employed with the company.
Job Type: Part-time
Pay: $17.00 per hour
- Employee discount
- Free fitness classes
- Opportunities for advancement
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend shift Saturday/Sunday
Education:
- High school or equivalent (Required)
Ability to Commute:
- Salem, OR 97302 (Required)
Work Location: In person
Salary : $17