Server Assistant

Server Assistant Job Description

FLSA: Hourly/Non-Exempt

CLASSIFICATION: Full-time seasonal

REPORTS TO: Clubhouse Manager, Food & Beverage Manager(s)

GENERAL SUMMARY:

Servers Assistants report to the Food & Beverage Manager(s) and the Clubhouse Manager. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations. Works in partnership with other Club team members to anticipate and meet the needs and desires of the Members, to maintain the established standard of service, and to adhere to the policies and procedures are consistent with Club Pelican Bay’s standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists servers in their tasks.
• Ensures all service stations in the kitchen are stocked and ready for service.
• Ensures plated hot food leaves the kitchen quickly.
• Carefully matches all food items to correct orders.
• Carries food trays to tables using the correct seat positions on the ticket
• Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
• Ensures that bread, soup and other food products are available.
• Ensures that all items in “to go” orders are correctly assembled and labels them by stapling the ticket to the bag.
• Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
• Assists servers in the dining room with clearing soiled dishes, filling waters and setting the dining room.
• Breaks down and cleans service stations in the kitchen at the end of the shift.
• Reports complaints to manager on duty when received.
• Opens meeting rooms and function areas prior to the start of the meetings and functions.
• Empties trash from meeting rooms and function areas.
• Verifies that all scheduled functions are set according to Banquet Event Order specifications.
• Responsible for the cleanliness and order of all public areas adjacent to banquet functions.
• Responsible for storing equipment and materials properly and in the correct areas.
• Ensures that all storerooms and equipment storage areas are orderly and clean.
• Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, china and any other items requested.
• Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor.
• Sets lighting, props, floral arrangement, decorations, etc., as specified in the Banquet Event Orders.
• Responsible for setting coffee breaks according to Food and Beverage standards.
• Retrieves and returns function linens to proper locations.
• Prepares all banquet functions for the following day according to the supervisor’s directions and Banquet Event Order.
• Performs other duties as assigned.
• Be aware of any out of stock items.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Ensures safety measures are in place and company safety program is followed.
• Perform effectively in either an indoor or outdoor setting.
• Complies with basic safety and sanitation requirements.
• Maintain effective employee and Member relations.
• Excellent verbal communication.
• Must be able to work at a rapid pace while maintaining attention to detail, ability to multitask.
• Must be able to work large or small events with minimal supervision and in a team environment.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent, preferred.
• One year of related experience and/or training in the private Club or hospitality setting, preferred.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position.

• The employee will be required to be Member facing at all times.
• Be able to communicate and understand the predominant language(s) of our Members.
• The employee is regularly required to stand and/or sit for long hours.
• Must use hands and fingers to operate, handle, or feel office equipment.
• Must be able to talk and hear in person and by telephone.
• Must reach with hands and arms.
• May work outdoors and be exposed to wet and/or hot conditions.
• Ability to perform first aid and CPR while utilizing the emergency equipment.
• Move or lift objects up to 50 pounds.
• Must be able to climb, crawl, reach, stoop, kneel, crouch, crawl, push or pull.
• Communication, to include: reading, hearing, and talking with employees and Members.
• Must have close, distance, peripheral, and color vision along with the ability to adjust focus.
• Must have valid driver’s license.

Club Pelican Bay is an Equal Opportunity employer and offers opportunities to all candidates including those with disabilities. All qualified candidates/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex, pregnancy, sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need a reasonable accommodation to assist with your application and or to perform the essential duties and responsibilities please reach out to the Director of Human Resources.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. They do not constitute an employment agreement between the employer and employee; other duties may be assigned as the needs of the employer and requirements of the job change for the company’s overall benefit.

Job Types: Full-time, Seasonal

Work Location: In person