Office Support Specialist

Job Summary
We are seeking a reliable, detail-oriented, and organized individual to support daily office operations in a small office setting. The ideal candidate will have a strong will to learn, possess strong customer service skills, can manage multiple tasks and priorities, and experience with common business software platforms.

Administrative Support

• Answer and respond to customer inquiries via phone, email, and in-person interactions.
• Take accurate notes and messages, ensuring timely communication and follow-up.
• Organize, maintain, and update office records, files, and documentation.
• Scan, package, and distribute documents as needed.
• Manage multiple administrative tasks simultaneously while maintaining accuracy and efficiency.
• · Accept and process customer payments.
• · Assist with light bookkeeping duties, including data entry and record maintenance.
• Support payroll-related administrative tasks and documentation.
• Maintain organized financial and operational records.

Customer Service

• Provide exceptional customer service with professionalism and courtesy.
• Build positive relationships with clients and community members.
• Resolve routine inquiries and direct requests to appropriate personnel when necessary.
• Marketing & Community Engagement
• Assist with marketing initiatives and promotional activities.
• Create and update marketing materials using Canva and Adobe applications.
• Represent the organization professionally in community involvement activities and events.
• Support social media, community outreach, and brand awareness efforts as assigned.

Preferred Skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Drive).
• Experience using Canva and Adobe software.
• Basic mathematical and calculation skills.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Dependable, punctual, and self-motivated.
• Ability to adapt to changing priorities and manage a variety of tasks throughout the day.
• Previous administrative, office support, customer service, or bookkeeping experience.
• Strong multitasking and problem-solving abilities.
• Proven experience in office support or administrative roles with a strong background in clerical tasks and customer service.
• Familiarity with QuickBooks or similar bookkeeping software is highly preferred.

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person

Salary : $18 - $25