What are the responsibilities and job description for the Dental Front Lead with Experience Required position at Clove Dental?
Dental Front Office — Sherman Oaks, CA
Full-Time | Monday–Saturday
We’re looking for an experienced Dental Front Office to join our Sherman Oaks team. This role is perfect for someone who has worked in a dental front office before, is confident with PPO and Denti-Cal treatment planning, and can independently lead the front desk with professionalism and warmth.
The position is based mainly in Sherman Oaks, with the expectation of working at nearby offices when needed.
Compensation & Benefits
- Hourly Pay: We offer hourly pay and consistent opportunities to reach full-time hours across our offices
- Monthly bonus opportunities available
Responsibilities
- Manage the front office independently, ensuring smooth appointment flow
- Greet and support patients with a welcoming, positive attitude
- Handle recall management and scheduling
- Present and plan treatment confidently (PPO, Denti-Cal; HMO experience is a plus)
- Perform insurance verification and collect co-payments
- Maintain accurate documentation and strong communication with providers and staff
Qualifications
- Dental front office experience required (reception, treatment planning, patient communication)
- Strong knowledge of PPO and Denti-Cal treatment planning
- High School Diploma or GED
- Experience with dental practice management software (Diamond Dental, Dentrix, Open Dental, or similar)
- Clear communication, strong organization skills, and excellent phone etiquette
- Basic proficiency with office equipment (computer, email, copier, fax, etc.)
- Reliability, professionalism, and a positive attitude toward teamwork
Performance Expectations
- Provide excellent customer service and handle patient concerns with empathy
- Communicate clearly in writing and speech
- Support team members and contribute to a positive clinic environment
- Follow organizational policies and uphold our values
- Maintain consistent attendance and punctuality
To Apply:
Please submit your resume to samantha@clovedds.com along with a short note about why you’re interested in joining our team.
Job Type: Full-time
Pay: From $32.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
Experience:
- Dental Front Office: 3 years (Required)
Ability to Commute:
- Sherman Oaks, CA 91403 (Required)
Work Location: In person
Salary : $32