Support Specialist

--- Only US Citizen and Green Card Holder ---

Job Title: Facilities Operations & Administrative Support
Location: Cleveland, OH – 23000 Harvard Road
Schedule: Monday–Friday, 20 hours/week (10:00 AM – 2:30 PM, with some flexibility)

Position Overview
We are seeking a reliable and customer-focused Facilities Operations & Administrative Support professional to provide on-site assistance and ensure smooth day-to-day operations. This part-time role supports facility management, meetings/events, communications, and basic IT coordination.

Key Responsibilities

Facility Operations & Support

• Act as the on-site point of contact for facility requests, issue investigation, and resolution.
• Maintain conference rooms, workspaces, and common areas to uphold a clean, professional environment.
• Manage facility inventory including office supplies, coffee stations, and shared resources.
• Coordinate with vendors and service providers to ensure timely and high-quality service.
• Support site tours, HSE initiatives, and special projects as required.

Meetings & Events

• Arrange logistics for meetings and events: catering, room reservations, setup, and teardown.
• Provide administrative support to onsite committees and employee engagement teams.

Communications & Administration

• Prepare and publish facility communications, signage, digital updates, and announcements.
• Support visitor management processes such as badge issuance, Wi-Fi access, and FacilityOS tasks.
• Provide backup coverage at the front desk.
• Manage mail, shipping/receiving, deliveries, and copier operations.

Technology & Collaboration

• Partner with the IS team to troubleshoot or escalate user technology issues.
• Support meeting room technology and AV setups.
• Collaborate across departments on projects to improve site experience and operational efficiency.

Qualifications

• 3–5 years of relevant experience in facilities, office coordination, or administrative support.
• Associate degree or equivalent preferred.

Skills & Competencies

• Strong customer service and relationship-building abilities.
• Professional, positive demeanor with a proactive, solution-oriented approach.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to use tools and systems relevant to facilities/office operations.

Note: For more information or to express interest in the position, feel free to contact me using the details provided below.

Thank You
Nikhil Tomar
510-401-1824

Job Type: Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 20 per week

Work Location: On the road

Salary : $22 - $25