Quality Manager

Job Title: Quality Manager

Location: Milford, CT

Industry: Aerospace | Medical Device | Industrial Manufacturing (Machine Shop)

Salary: $90,000 – $120,000

Team Size: Manage 2–3 Quality Staff

We are seeking a hands-on Quality Manager to lead and continuously improve our Quality Management System (QMS) within a precision machine shop environment serving the aerospace, medical device, and industrial sectors. This is a highly visible leadership role requiring direct involvement on the shop floor, ownership of inspections, root cause analysis, audit readiness, and customer quality communication.

QMS Ownership

• Develop, implement, and maintain QMS compliant with ISO 9001 / AS9100
• Maintain audit readiness and lead internal audits
• Manage document control, procedures, and work instructions

Product Quality & Inspection

• Oversee incoming, in-process, and final inspections
• Create inspection plans, control plans, and sampling methods
• Ensure calibration and proper use of inspection equipment
• Support First Article Inspections and PPAP submissions

Non-Conformance & Corrective Action

• Lead root cause analysis (5 Whys, Fishbone, etc.)
• Own CAPA process and drive closure of non-conformances
• Track quality trends and implement systemic improvements

Customer & Supplier Quality

• Primary contact for customer audits and quality issues
• Work closely with suppliers to improve quality performance

Continuous Improvement

• Reduce scrap, rework, and defects through data-driven initiatives
• Promote a culture of quality and accountability across the shop floor

Metrics & Reporting

• Track KPIs such as PPM, scrap, rework, and on-time delivery impact
• Provide regular quality performance reports to leadership

Team Leadership

• Supervise and mentor quality inspectors and technicians
• Train staff on quality standards and procedures

• Experience managing QMS in a machine shop or precision manufacturing environment
• Strong knowledge of ISO 9001 and/or AS9100 standards
• Hands-on inspection experience with gauges and measurement tools
• Experience with root cause analysis and CAPA
• Customer audit and supplier quality experience preferred
• Leadership experience managing small quality teams

• Work in a growing precision manufacturing environment
• High-impact leadership role with visibility across the organization
• Opportunity to build and improve quality systems
• Competitive salary and career growth potential
• Apply today to lead quality excellence in a fast-paced, precision manufacturing environment!