Demo

PSEM Technical Project Manager

Cloud and Things
Brooklyn, NY Full Time
POSTED ON 6/2/2026
AVAILABLE BEFORE 6/2/2028
Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.  


*This is an exempt position. Salary commensurate with experience*

Overview:
  • Location: Brooklyn, NY (Hybrid)
  • Salary: 125,000- $150,000
We are seeking a Technical Project Manager who will support our NYC client. This resource will lead technical implementation projects for complex Public Safety and Emergency Management enterprise monitoring systems and PMO governance across operational, engineering, and business teams.


Duties:
  • Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects
  • Manage the design of the Enterprise Monitoring Solution meeting the Public Safety & Emergency Management needs as it relates to monitoring and alerting requirements
  • Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications with custom configuration to meet the project needs.
  • Plan and coordinate the design of all required system hardware and software for the monitoring system to enable the monitoring system to perform to predefined specifications.
  • Manage the schedule and validation of the systems for functionality and, performance, fault tolerance and operation reediness
  • Coordinate all discussions relative to technical specification needs and bill of materials requirements for Public Safety & Emergency Management projects
  • Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships
  • Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO
  • Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to
  • Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation
  • Manage the development of training plans and future support needs
  • Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project
  • Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI PSEM published project methodologies
  • Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.
  • Address client concerns and escalate all project risks and issues appropriately and manage them to resolution
Mandatory Qualifications:
  • A bachelor’s degree from an accredited college.
  • 8 years of experience in Event Management and Public Safety Emergency Services.
  • Functional understanding of routing protocols and data delivery techniques.
  • 8 years of experience overseeing medium-to-large-scale projects.
  • Knowledge of Operations Management, including Service Desk, Help Desk, and Datacenter environments.
  • Functional knowledge of operating systems, databases, and IT infrastructure elements.
  • Experience with IT Service Management and Enterprise Monitoring tools.
  • In-depth knowledge of Enterprise Monitoring tools for Service Automation, Service Assurance, and Service Support.
  • Ability to serve as the focal point of contact for project management, financial, administrative, and technical issues.
  • Proficiency in MS Word, MS PowerPoint, MS Project, and MS Visio.
  • 5 years experience as a Project management
  • Solid technical leadership experience in a large-scale enterprise environment for emergency services.
  • PMP Certification.
Desirable Qualifications:
  • Project Management experience managing third-party service providers.
  • Solid technical experience in a large-scale enterprise environment for emergency services.
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. 

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness.  All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

Our AI tools assist by:
  • Analyzing resumes against job requirements
  • Supporting our recruiters in candidate data evaluation
  • Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:
  • Your information is processed securely and used exclusively for recruitment purposes
  • Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
    • You may opt out of long-term ATS storage by emailing your name  and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
  • All personal information is handled confidentially in accordance with our privacy policy
AI Tool Data Processing:
  • AI processing data is retained for a maximum of 90 days, after which it is deleted
  • All data sent to AI tools is encrypted in transit and at rest
  • AI tools comply with applicable privacy laws including GDPR and CCPA
  • Personal data is anonymized or minimized wherever possible during AI processing
Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

 

Salary : $125,000 - $150,000

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