Office Administrator

We are hiring an Administrative and HR for our new office in San Mateo.

Overview

Cloud Ace is recognised as a leading solution provider for Google Cloud, not only by the industry but also by Google, with a proven record of multiple Google awards that we have won worldwide. Cloud Ace provides services to help businesses adopt Google Cloud Platform, including migration, development, integration, maintenance and billing.

In addition to our in-house team with over 500⁺ Google Cloud Certifications and 12 Google Cloud Specializations, we partner with a portfolio of partner companies to provide artificial intelligence, machine learning, and IoT solutions. Our extensive experience means we can support enterprise customers where they need it most by taking advantage of the power and flexibility of the Google Cloud Platform.

Cloud Ace has over ten years of experience with Google Cloud and has been a Premier Partner since 2017, and our Japan, Thailand, Vietnam and Indonesia Offices have obtained MSP status (Google’s Managed Services Provider). We won the “Google Cloud Global Application Development Partner of the Year “ in 2018, “Google Cloud Services Partner of the Year” award in 2019, “Google Cloud Specialization Partner of the Year - IoT” in 2020 and “Google Cloud Partner of the Year” in 2021.

Headquartered in Japan, we have offices in Singapore, Jakarta (Indonesia), Bangkok (Thailand), Ho Chi Minh City and Hanoi(Vietnam), Taipei (Taiwan) , Bangalore（India), Berlin (Germany) and South Africa - we are now actively looking to expand our businesses in North America.

JOB DESCRIPTION

General Administration:

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage agendas/travel arrangements/appointments etc. for the upper management
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Create and update records and databases with personnel, financial and other data
• Track stocks of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
• Assist colleagues whenever necessary

HR Administration:

• Recruitment/On- boarding/Off-boarding
• Responsible for job posting, sourcing of candidates, preliminary CV screening, Doing setup of interview arrangements to ensure good candidate experience throughout the process.
• Responsible for pre-onboarding, on-boarding, Day 1 HR activities to ensure pleasant experience for new hires.
• Pre-onboarding activities include and not limited to preparation of employment-related documents, pre-employment checks, work pass applications (where applicable), liaising with other departments to prepare for arrival of new joiners.
• On-boarding activities include and not limited to Day 1 Welcome & HR briefing, basic office orientation and induction programs.
• Be responsible for off-boarding activities which include and not limited to ensuring compliant process (e.g.cancellation of work passes (where applicable),liaising with other departments on access and exit clearance.）

Daily Administration:

• First point of contact for employees’ queries on HR policies & procedures, welfare & benefits programs and HR systems/tools.
• Timely and accurate update of HRIS database
• Preparing various HR documents/letter, e.g., appointment letter, confirmation letter, role change letter, etc.
• Timely and accurate update of HRIS information in company intranet.
• Renewal of employee health insurance.
• Employee Leave Management.

Accounting Administration:

• Travel bill payments and etc.
• Taking care of their reimbursements, regular payments and checkup of expenses .
• Finance Management:
• Responsible for managing and controlling the accounting / financing matters by himself/herself or by outsourcing to the 3rd party accounting firm.
• Supporting the Director and/or other management to make Annual Budget and Mid-term Plan, and monitoring its progress and analyze the gap between Budget x Results.
• Responsible for managing the bank account.
• Responsible for managing the tax matters, with supports from outsourcing agencies if required.
• Responsible for being a contact window for the HQ in Japan for any finance related matters.

Behavioral Competencies:

• Strong sense of responsibility and very high level of integrity
• Proactive approach to all aspects of work
• Friendly, transparent, articulate and driven to get the job done.
• Excellent interpersonal and communication skills
• Professional and mature attitude
• Japanese speaking is very welcome but not mandatory

Employee Benefits

• 401K
• Paid Leave
• Health insurance
• Dental insurance
• Vision insurance
• Medical insurance

Our Value and Culture

"H HTTPS"

H: Honest.

Don't lie to yourself. Be thoroughly honest with others and yourself, and be the authority on integrity.

＋

H: Humility.

Humility is a stretch. You don't have to be in the center of the universe. We are not perfect. So keep improving.

T: Thankful.

All human beings are brothers. Treat people with gratitude and history, and appreciate the skills and humanity of others.

T: Trusted

Trust is an expectation; trust is an achievement. Let's trust people and gain trust from them as professionals.

P: Positive

Life is a challenge. Don't be afraid of failure, think positively and never give up.

S: Smart

Time is limited; ingenuity is limitless. Let's always look for the best way and act with speed.

The above six are the core mindsets of Cloud Ace.

Cloud Ace employees have a sense of unity because we value the core mindset. As employees get along well, we can create an environment where we can learn from each other and work hard to improve our skills.

Job Type: Full-time

Salary: $24.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Mateo, CA 94402: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative experience: 1 year (Preferred)
• QuickBooks: 1 year (Preferred)

Work Location: One location

Salary : $24 - $25