QA Auditor Technician

Company Description:

Closure Systems International Inc (CSI) is a global leader in designing and manufacturing innovative closures for a wide range of applications in consumer and industrial markets. In addition to high quality closures and capping equipment, CSI provides unparalleled customer and technical services for high-speed application systems. Major categories served include carbonated soft drinks, bottled water, juices, isotonics, teas, adult beverages, dairy, foods, pharmaceutical and automotive fluids.

CSI’s cutting-edge closure solutions help customers maximize profits by increasing the marketability of their brands and optimizing their total cost of operations. From reducing the impact of manufacturing operations to an industry-leading suite of sustainable closure profiles, CSI’s sustainability expertise and sustainable product offerings ensure customers stay on top of market trends and consumer demands.

CSI is headquartered in Indianapolis, IN, and produces 50 billion closures annually across its 9 manufacturing sites.

Duties and Responsibilities:

1. Conduct audits to ensure compliance with Standard Operating Procedures (SOPs) related to quality control, process containment, and troubleshooting.
2. Perform in-process quality inspections on molding, scoring, lining, and printing operations to identify non-conformances.
3. Utilize precision measurement instruments (CMM, Camera systems, microscope, and electronic gauges) to conduct quality verifications and analyze data.
4. Implement statistical process control (SPC) methodologies, including X-bar & R, histograms, and process capability analysis.
5. Document audit findings, analyze defect trends, and recommend corrective actions based on root cause analysis.
6. Support continuous improvement initiatives by developing and updating standardized work procedures.
7. Train and mentor production personnel in quality control protocols, defect identification, and corrective measures. Increase operational efficiency and employee accountability
8. Ensure rapid response to quality containment requirements and collaborate with production teams to mitigate defects.
9. Utilize quality management tools such as Vision Systems, AAM / Checkmate, and performance tracking systems for process monitoring.
10. Conduct quality tiered audits, document non-conformance reports, and track corrective actions.
11. Maintain effective communication with cross-functional teams, including production, engineering, and QA personnel.
12. Participate in root cause analysis investigations and corrective action plan implementation.
13. Ensure accurate and timely completion of all quality-related documentation and electronic data entries.
14. Assist in maintaining control system (Master Control, Food Safety, AAM and Infinity) for the manufacturing site.
15. Lead quality-focused training sessions for production staff and new hires.

TECHNICAL COMPETENCIES & FUNCTIONAL EXPERTISE

1. Proficiency in troubleshooting and problem-solving for process deviations and product defects.
2. Advanced understanding of quality auditing techniques, manufacturing processes, and statistical analysis.
3. Ability to operate and interpret data from laboratory test equipment (CMM, AAM, pull test fixtures, electronic measuring tools).
4. Expertise in data visualization and reporting through control charts, graphs, and tiered audit reports.
5. Strong analytical skills to track quality trends and drive process improvement initiatives.

Shifts: Second and Third shift available- Hours / scheduling and shift preference can be discussed during the interview process.

Educational and Other Skill Requirements:

• Minimum of 2–4 years of experience in quality assurance, auditing, or process control within a manufacturing environment.
• High school diploma or GED required; advanced technical training or certification in quality auditing preferred.
• Strong attention to detail with the ability to identify quality deviations and process inefficiencies.
• Effective decision-making skills and the ability to implement process corrective actions.
• Proficient in using statistical analysis tools and quality monitoring systems.
• Strong verbal and written communication skills for documenting findings and interacting with production personnel.

PHYSICAL & WORK ENVIROMENT REQUIREMENTS

Standing: Continuous (67-100%)      Walking: Frequent (34-66%)

Lifting: Occasional (1-33%)               Carrying: Occasional (1-33%)

Work Conditions: Requires flexibility for 8–12-hour shifts, including nights and mandatory overtime as needed.

This position reports directly to the Quality Manager and involves close collaboration with production auditors, production supervisors, engineering teams, and maintenance personnel. The role requires proactive communication to ensure quality compliance and continuous improvement in line with plant objectivesBottom of Form