What are the responsibilities and job description for the Inside Sales Associate position at Closets By Design?
Benefits:
| Job Location: | Closets by Design – Jacksonville, FL | | Reports to: | Vice President and Sales Manager
Job Summary
Closets by Design of the First Coast in Jacksonville is a leader in custom home organizing solutions, specializing in closets, garages, home offices, wall beds and more. As the top performing custom closet company in the region, we are expanding our operations by building out a dedicated Inside Sales Support Team that will work from our newly constructed showroom and sales office space.
The Inside Sales Associate will play a key role in this growth by providing seamless account support, maintaining strong sales momentum and strengthening client relationships. This is a full-time, hourly position with routine eligibility for team-based bonuses.
Your employment will begin with our comprehensive training program, a structured initiative that covers our systems, sales process, product knowledge and real field applications so you enter the role confident and supported. Ongoing training and guidance continue throughout your employment to ensure long-term growth and success.
The Ideal Candidate:
At Closets by Design, our success comes from a consistent, proven sales model. The Inside Sales Associate role is part of a 3–4 person team dedicated to supporting our Sales Managers and Sales Leadership. Candidates who embrace our approach and commit to learning it will be best positioned to succeed.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.
- Bonus Potential
- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
| Job Location: | Closets by Design – Jacksonville, FL | | Reports to: | Vice President and Sales Manager
Job Summary
Closets by Design of the First Coast in Jacksonville is a leader in custom home organizing solutions, specializing in closets, garages, home offices, wall beds and more. As the top performing custom closet company in the region, we are expanding our operations by building out a dedicated Inside Sales Support Team that will work from our newly constructed showroom and sales office space.
The Inside Sales Associate will play a key role in this growth by providing seamless account support, maintaining strong sales momentum and strengthening client relationships. This is a full-time, hourly position with routine eligibility for team-based bonuses.
Your employment will begin with our comprehensive training program, a structured initiative that covers our systems, sales process, product knowledge and real field applications so you enter the role confident and supported. Ongoing training and guidance continue throughout your employment to ensure long-term growth and success.
The Ideal Candidate:
- Detail-oriented and organized, able to manage multiple accounts and priorities.
- Strong communicator who can collaborate effectively with Sales Managers and clients.
- Motivated by team success, with a positive and professional demeanor.
- Comfortable handling high-touch clients and complex sales processes.
- Premium Accounts – Provide additional support to high-value / high-touch clients.
- Account Support – Follow up on open / unsold opportunities to ensure no potential sale is left unresolved.
- Construction Sales Support – Assist with construction-related sales requiring added coordination and accuracy.
- Sales Continuity – Manage and transition accounts when a Sales Manager departs or changes role, ensuring clients remain supported.
- Pipeline Management – Partner with Sales Managers to track opportunities, update records, and maintain organized sales workflows.
- Collaboration – Work closely with Sales Managers, Sales Leadership, Designers and other departments to maintain smooth operations.
- Minimum of 1–2 years of sales or account support experience preferred.
- Strong organizational and follow-up skills.
- Professional communication and customer service skills.
- Ability to work independently in a fast-paced environment while contributing to a team.
- Proficiency with Microsoft Office and CRM systems a plus.
At Closets by Design, our success comes from a consistent, proven sales model. The Inside Sales Associate role is part of a 3–4 person team dedicated to supporting our Sales Managers and Sales Leadership. Candidates who embrace our approach and commit to learning it will be best positioned to succeed.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.
