What are the responsibilities and job description for the Administrative Assistant/Service Coordinator position at Closet Factory?
Closet Factory Minnesota
Closet Factory Minnesota is looking for a motivated, organized, and customer-focused Administrative Assistant/Service Coordinator to join our close-knit team. We are a hardworking company committed to delivering exceptional customer experiences, and we are seeking a team player who shares our dedication to excellence.
Our ideal candidate is positive, dependable, detail-oriented, and thrives in a fast-paced environment. No two days are the same in our office, and you'll play a vital role in ensuring our customers receive outstanding service from start to finish. If you enjoy solving problems, helping people, and working as part of a supportive team, we'd love to hear from you.
What You'll Do
As a Admin Assistant/Service Coordinator, you will be a key point of contact for customers, designers, installers, and office staff. Responsibilities include:
The ideal candidate will possess:
Apply today and help us create exceptional experiences for our customers.
Closet Factory Minnesota is looking for a motivated, organized, and customer-focused Administrative Assistant/Service Coordinator to join our close-knit team. We are a hardworking company committed to delivering exceptional customer experiences, and we are seeking a team player who shares our dedication to excellence.
Our ideal candidate is positive, dependable, detail-oriented, and thrives in a fast-paced environment. No two days are the same in our office, and you'll play a vital role in ensuring our customers receive outstanding service from start to finish. If you enjoy solving problems, helping people, and working as part of a supportive team, we'd love to hear from you.
What You'll Do
As a Admin Assistant/Service Coordinator, you will be a key point of contact for customers, designers, installers, and office staff. Responsibilities include:
- Answering and managing a high volume of incoming phone calls
- Scheduling customer appointments and coordinating calendars
- Working directly with clients throughout every phase of their project
- Communicating with field personnel, including installers and service technicians
- Resolving customer questions and service concerns in a professional and timely manner
- Maintaining accurate customer records and entering information into company software systems
- Tracking project details and ensuring timely follow-up on tasks and commitments
- Prioritizing daily responsibilities and managing multiple projects simultaneously
- Assisting the team with administrative and customer service support as needed
The ideal candidate will possess:
- Excellent customer service skills and a genuine desire to help people
- Strong organizational and multitasking abilities
- Exceptional written and verbal communication skills
- Attention to detail and strong follow-through
- Problem-solving skills and the ability to remain calm under pressure
- Proficiency with Microsoft Office, including Word and Excel
- Ability to work effectively both independently and as part of a team
- Previous customer service, scheduling, administrative, or coordinator experience preferred
- Friendly, supportive, and team-oriented work environment
- Fast-paced and engaging workplace where every day is different
- Opportunity to learn and grow within a well-established company
- Training and support to help you succeed
- Casual, energetic workplace culture
- Work with a company that values its employees as its greatest asset
Apply today and help us create exceptional experiences for our customers.
Salary : $20 - $25