Brand Ambassador

We’re seeking a confident, professional, and people-oriented Brand Ambassador to represent Closet Factory throughout Richmond, VA, Charlottesville, and surrounding areas. This role goes beyond a typical event ambassador — you’ll be engaging with high-intent homeowners and retail partners, creating strong first impressions, and generating qualified leads that directly impact our sales pipeline.

This position includes a mix of weekday and weekend events, with many events occurring on weekends. We are building a team of lead generators, so schedules may vary.

Closet Factory has been family owned and operated since 1999, delivering custom organization solutions with a focus on quality, service, and long-term relationships. As a leader in the custom closet and home organization industry, we take pride in how our brand is represented — and this role plays a critical part in that.

You’ll primarily work out of our mobile showroom, a premium, forward-facing experience designed to showcase our products and design process. In many cases, you will be the first impression of Closet Factory, making this a highly visible and important position.

What Success Looks Like in This Role

Success is measured by outcomes, not just hours worked. Top performers consistently:

• Generate high-quality, qualified leads
• Set completed in-home design appointments
• Professionally represent the Closet Factory brand to homeowners and retail partners
• Create positive, memorable customer interactions that convert to future business

Key Responsibilities

• Represent Closet Factory at home shows, retail locations, festivals, and promotional events
• Operate and manage our mobile showroom, ensuring a professional and inviting presentation
• Engage homeowners in meaningful conversations about their organization and home improvement goals
• Qualify prospects and schedule free in-home design consultations using our proven sales approach
• Set up and break down event displays or mobile showroom equipment
• Travel throughout Richmond, Charlottesville, and surrounding markets

Qualifications

• Outgoing, polished, and confident communicator who enjoys engaging with homeowners
• Availability to work a mix of weekdays and weekends (many events occur on weekends)
• Reliable vehicle and valid driver’s license; frequent travel is required
• Ability to lift 20–30 lbs independently
• Strong experience in sales, event marketing, or face-to-face customer engagement
• Self-motivated, accountable, and comfortable representing a premium brand independently

Compensation

• Base plus performance-based bonus compensation
• On-target earnings: $18–$20 per hour, with uncapped bonus potential for strong lead quality and appointment performance
• Mileage reimbursement program included when applicable

Pay Range: $18.00 – $20.00 per hour Bonus
Expected Hours: 10–30 hours per week

License / Certification

• Valid Driver’s License (Required)

Ability to Commute

• Richmond, VA and surrounding areas including Charlottesville (Required)

Work Location

• On the road
• Mobile showroom at retail locations, events, and community venues

If you’re motivated by results, enjoy representing a premium brand, and want a role where your performance directly drives business growth, we’d love to hear from you. Please submit your resume, and a member of our team will contact qualified candidates by phone.

Pay: $18.00 per hour

Work Location: In person

Benefits:

Salary : $18 - $20